Installed software for Operational Technology Management

  • Release version: Zurich
  • Updated July 31, 2025
  • 1 minute to read

    • The installed software for the Operational Technology Management solution comes from IT Discovery for Operational Technology (OT) Networks or from the OT-certified Service Graph Connectors that support installed software.

    Installed software overview

    The installed software for a CI varies depending on if you have the Software Asset Management (SAM) application installed. The following tables are created when SAM is activated:
    • Software Discovery Model [cmdb_sam_sw_discovery_model]
    • Software Model [cmdb_software_product_model]
    • Software Installation [cmdb_sam_sw_install]

    For more information about how the table structure for managing software installations behaves differently when SAM is activated, see Discovery with Software Asset Management.

    You can also configure a computer CI to display Software Asset Management data. For more information, see Configure a CI to display Software Asset Management data.

    View installed software for OT devices

    You can view the installed software for OT devices in the Industrial Workspace in the following locations:
    • The Software Installed on OT Devices list by navigating to All > Operational Technology (OT) > Software Installed on OT Devices.
    • The Software Installed on OT Devices list in the Industrial Workspace list view under the Operational Technology (OT) module.
    • The Software Installed list under the Related Records tab in an OT device record.