ServiceNow Research

Natural Language Processing

DuoRAT: Towards Simpler Text-to-SQL Models
Recent neural text-to-SQL models can effectively translate natural language questions to corresponding SQL queries on unseen databases. …
Understanding by Understanding Not: Modeling Negation in Language Models
Negation is a core construction in natural language. Despite being very successful on many tasks, state-of-the-art pre-trained language …
Conditionally Adaptive Multi-Task Learning: Improving Transfer Learning in NLP Using Fewer Parameters & Less Data
Multi-Task Learning (MTL) networks have emerged as a promising method for transferring learned knowledge across different tasks. …
On Extractive and Abstractive Neural Document Summarization with Transformer Language Models
We present a method to produce abstractive summaries of long documents that exceed several thousand words via neural abstractive …
On the impressive performance of randomly weighted encoders in summarization tasks
In this work, we investigate the performance of untrained randomly initialized encoders in a general class of sequence to sequence …
Investigating Trust Factors in Human-Robot Shared Control: Implicit Gender Bias Around Robot Voice
This paper explores the impact of warnings, audio feedback, and gender on human-robot trust in the context of autonomous driving and …
BabyAI: A Platform to Study the Sample Efficiency of Grounded Language Learning
Allowing humans to interactively train artificial agents to understand language instructions is desirable for both practical and …
Towards Deep Conversational Recommendations
There has been growing interest in using neural networks and deep learning techniques to create dialogue systems. Conversational …
Towards Text Generation with Adversarially Learned Neural Outlines
Recent progress in deep generative models has been fueled by two paradigms – au- toregressive and adversarial models. We propose a …
Adversarially-Trained Normalized Noisy-Feature Auto-Encoder for Text Generation
This article proposes Adversarially-Trained Normalized Noisy-Feature Auto-Encoder (ATNNFAE) for byte-level text generation. An ATNNFAE …