AI Search Configuration - searching reference fields
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11-14-2023 04:29 AM
If I search on account name, it works okay...

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11-15-2023 02:43 AM
Seems you already have an Indexed Source on Customer Account table [customer_account] with the name "[CSM AIS] Accounts", which is provided out-of-box, and why it returns the actual Account record. You will need to edit your Search Profile for your "[AIS] Next Experience Search Configuration" search application [sys_search_context_config] and remove the Search Source linked to the Indexed Source "[CSM AIS] Accounts", so that it no longer returns results from the Customer Account table [customer_account], and it should now use the searchable_dot_walk_fields mapping on your Indexed Source for your custom table.
Regards,
Brian
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11-22-2023 05:45 AM - edited 11-22-2023 05:46 AM
Hi Brian,
Thanks for the reply however I have created a new Search Application using its own Search Profile. In the Workspace search configuration, I specify that this Search Application is used. The Search Profile for this does not include the [CSM AIS] Accounts indexed source. I have only included sources for the 2 tables I am trying to search. If I understand correctly, this should not happen.
Just to make sure, I have also checked the "AIS] Next Experience Search Configuration" and this does not currently include the Indexed Source "[CSM AIS] Accounts". Accounts are an indexed source in the "CSM and FSM Configurable Workspace Foundation".
I am going to raise a ticket with support for them to look at this.
Thanks,
Dave