We’re bringing strategy, architecture, and work execution together like never before. Join us in person at Nexus 2025 for Strategic Portfolio Management (SPM), Enterprise Architecture (EA), and Collaborative Work Management (CWM). This is your f...
Interfaces, APIs, microservices, etc. and integrations are crucial parts of the IT fabric. Understanding and cataloging your Interfaces, Integrations and how they interact with your Business Applications is critical. Digital Integration Managemen...
Architectural Insights while modeling will be a great enabler for EA work. We’re researching the Next-Gen feature by leveraging Hyperscalers (AWS, Azure, GCP, etc.) and incorporating architectural insights into our EA product. This is a great opp...
Technology Portfolio Management (TPM) is ServiceNow’s Application Portfolio Management facility that allows Enterprise Application teams to align the technology components that make up these systems and understand/visualize the manufacturer / publish...
With the February ’24 release of Enterprise Architecture Workspace (EAW), we now have Total Cost of Ownership (TCO) reporting and indicators for Application Rationalization. The intention for this feature is that APM is now providing a single...
If you want to improve something, you likely need to measure it first. When it comes to management, disposition and rationalization of a Business Application inventory, the Indicator and Scoring framework is a powerful and flexible tool. On Jun...
With our ServiceNow Xanadu release, Application Portfolio Management (APM) was renamed as Enterprise Architecture. Most all this content refers to APM but is still relevant to Enterprise Architecture. ServiceNow Enterprise Architecture does not re...
The Technology Reference Model (TRM) feature of Application Portfolio Management (Tokyo+) allows practitioners to define the Software Technology Standards for their enterprise. For many reasons including risk as well as cost management, the technol...
We’re bringing strategy, architecture, and work execution together like never before. Join us in person at Nexus 2025 for Strategic Portfolio Management (SPM), Enterprise Architecture (EA), and Collaborative Work Management (CWM). This is your f...
Yokohama release brings a wave of innovation—especially in AI and automation. But tucked inside this release is a less-celebrated yet powerful feature that security-conscious organizations will want to know about: Access Observer. In this article, we...
Enterprise Architecture Vision Series - September 2025 Join us for September 2025 Enterprise Architecture Vision Series - highly anticipated bi-annual event returns on September 30th, 2025! You will get an exclusive look at what's shaping the futu...
Enterprise Architecture does not yet have an indicator that consider the counts of non-approved technology technical debts by a given business application. This article provides an example of how you might create your own (until such time as the pro...
The Business Portfolio in Enterprise Architecture Workspace provides the user with a view of the Enterprise's Business Capability model,how the Business Application portfolio supports the Capabilitiesand the Health and Viability scoring for the Capab...
Recommended Trainings for Enterprise Architecture ServiceNow training and certification sets you and your business up for success, which is why it’s critical to make training an essential part of your ServiceNow program. By building the right skills,...
The Yokohama release introduces powerful new capabilities to enhance efficiency, collaboration, and decision-making for Enterprise Architects. Architecture Decision Record Summarization streamlines the review process by generating concise summaries o...
Enterprise Architecture Implementation Path (Xanadu Release Version) Please refer to the attached Implementation guide for best practice recommendations.  
ServiceNow® Enterprise Architecture ServiceNow Enterprise architecture (EA) allows your organization to see its business capabilities and value streams based on all key elements of the enterprise. EA helps you understand and connect business, techno...
Follow these steps to install and configure Enterprise Architecture. 1 Request the apps listed below from the app store, as well as their dependencies. Several of these plugins are denoted as optional and may not be licensed, depending on the S...
Enterprise Architecture Frequently Asked Questions Welcome to our Frequently Asked Questions guide for Enterprise Architecture. This FAQ is developed for our new customers starting their journey with Enterprise Architecture. What is Enterprise Ar...
Welcome to the Enterprise Architecture Quick Start Guide If you're just starting your Enterprise Architecture journey, then you've come to the right place. This guide will help you get up to speed on activating and realizing value from Enterprise Ar...
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seanflack
Lisa Latour
