Enterprise Architecture articles

Application Portfolio Management November 2023 Store Release Delta

Hi all, There is a new Application Portfolio Management (APM) Store release out and here is a delta deck to cover the new features and updates. happy APMing !

SPM: Application Portfolio Management || Knowledge & Troubleshooting Resources

This article will no longer be updated as the topic is now deprecated and scheduled for removal from ServiceNow's capability portfolio.Please refer to my article about Enterprise Architecture, which now includes all reporting and analysis capabiliti...

APM Out of the box fields: Guidance from ServiceNow

One of the most common questions we receive from APM customers is: Which out-of-the-box (OOB) APM fields should we use? What is the ‘best practice’ or ServiceNow’s guidance on using OOB fields? As with most ServiceNow applications, adding new fields ...

Application Portfolio Management Vision Series on Sep 26th – Register Now!

Join us for the Application Portfolio Management (APM) Vision Series event, a biannual virtual webinar, on Tuesday, September 26th. This is an opportunity to explore our vision for APM and learn from trailblazers leveraging APM to reduce costs and mi...

Technology Risk Calculations in Application Portfolio Management's TPM

One of the most popular features of Application Portfolio Management (APM) is Technology Portfolio Management (TPM). The module of APM allows users to first identify a normalized inventory of Software and Hardware technologies that comprise a parti...

Recommended training for APM

ServiceNow training and certification sets you and your business up for success, which is why it’s critical to make training an essential part of your ServiceNow program. By building the right skills, you can deliver more value more quickly, increase...

Creating Minimum viable Application Services to support Technology Portfolio Management (TPM)

As you know (hopefully) from our previous articles (Technology Portfolio Management - Getting Started), automation of TPM will require that your application services have been “mapped”. However, Service Mapping can be a tough ask for customers to ta...

Importing your Business Capability to Application alignments - Part of the APM Journey Toolkit

When bootstrapping your APM practice, it is often the case that you will be importing data via Excel into ServiceNow Application Portfolio Management. Business Capabilities and their alignment to Business Applications is often one of these common ca...

Download the latest Application Portfolio Management Capability Map (Utah)

The APM Capability Map is a comprehensive overview of all the capabilities available with Application Portfolio Management. It provides deeper context about the value provided by each capability on a simple 1 pager slide per capability to help you ...

Application Portfolio Management survey is now open! Make your voice heard! Feb 22 - April 15, 2023

Take our APM survey to help us understand how you leverage Application Portfolio Management. Survey link: https://www.techvalidate.com/registration/ServiceNow-APM-Customer-Survey The digital landscape is changing as market conditions continue t...

Application Portfolio Management Welcome Guide

Welcome to ServiceNow® Application Portfolio Management Are you ready to start your APM implementation journey? This guide gives you valuable information you can share with your team, including proven guidance and links to key resources—all desig...

An Early Look at the Tokyo Release for APM!

Early Availability for the Tokyo release is here and we would like to share what's new in Application Portfolio Management. Within Tokyo, you'll find exciting new APM (and SPM) functionality to help improve usability, effectively prioritize, and mi...

How to pass CIS - APM Certification (Rome Release)

Hurray - I’ve passed the exam for Certified Implementation Specialist – Application Portfolio Management (for Rome release). Let me give you a handful of pointers on my experience with the same. Exam basics Exam Structure - The exam consists of 30...

Application Portfolio Management on ServiceNow

APM RecapMany organisations struggle to simultaneously keep up with operational and strategic demands, taking advantage of existing applications, retiring redundant applications, and understanding where and how creating compelling new applications wi...

APM: Application Inventory - Most common questions

Purpose: The purpose of this document is to answer most commonly asked questions when configuring APM application in ServiceNow. The questions and the answers are focused on the use case of setting up an application inventory, and do not address oth...

ITBM Webinar Q&A: Making application portfolio planning easy on the Now Platform

This post contains the answered audience questions from our ITBM webinar “Making application portfolio planning easy on the Now Platform". Register now to watch the webinar on-demand.

Rationalising Business applications for indicators having assessments as data source

Hi, Appendix for this article can be found Here There are couple of steps required for binding the assessments results that the users have given, which are to be fed to APM indicators, lets deep dive how this is to be done. --> Before generating scor...

Creating and generating Assessments with integration of APM

Hi, In this article i am going to dive deep step by step on --> How Assessments are configured --> How one can take assessments and view the results --> Process to bind APM indicators with assessment Metrics and feed the results to the indicators T...

Application Portfolio Management Introduction

Welcome to the first instalment of a series on Application Portfolio Management. In this post we introduce APM as a concept and what it means to a business. What is APM? In many organisations, through factors such as organisational change, operatio...