How to create a Group Approval in Servicenow

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How to create a Group which will provide approval on some certain task, and I need to add the members on it. And if any one member of the group give the permission then it is approve. Please provide me with some solution.

Thanks & Regards
Utsav

 

1 ACCEPTED SOLUTION

Sandeep Rajput
Tera Patron
Tera Patron

@Utsav JAISWAL You can implement group approval either using a workflow or a flow designer.

 

Add the group activity as follows in a workflow

Screenshot 2023-04-23 at 4.52.01 PM.png

Double click the group approval activity to configure as follows.

 

Screenshot 2023-04-23 at 4.54.02 PM.pngScreenshot 2023-04-23 at 4.55.42 PM.png

 

In case of the flow designer configure the group approval flow step as follows.

 

In a flow, you need to add Ask for approval activity 

 

Screenshot 2023-04-23 at 5.00.59 PM.png

Once added, configure the same by setting approval rules and the group name.

Screenshot 2023-04-23 at 5.02.04 PM.png

Hope this helps.

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1 REPLY 1

Sandeep Rajput
Tera Patron
Tera Patron

@Utsav JAISWAL You can implement group approval either using a workflow or a flow designer.

 

Add the group activity as follows in a workflow

Screenshot 2023-04-23 at 4.52.01 PM.png

Double click the group approval activity to configure as follows.

 

Screenshot 2023-04-23 at 4.54.02 PM.pngScreenshot 2023-04-23 at 4.55.42 PM.png

 

In case of the flow designer configure the group approval flow step as follows.

 

In a flow, you need to add Ask for approval activity 

 

Screenshot 2023-04-23 at 5.00.59 PM.png

Once added, configure the same by setting approval rules and the group name.

Screenshot 2023-04-23 at 5.02.04 PM.png

Hope this helps.