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release team only can override any priority to critical in digital product release workspace

ashokczkuma
Tera Contributor
 
1 ACCEPTED SOLUTION

palanikumar
Giga Sage

You can write a business rule and abort action if the user is not part of your release team

Thank you,
Palani

View solution in original post

5 REPLIES 5

palanikumar
Giga Sage

You can write a business rule and abort action if the user is not part of your release team

Thank you,
Palani

can you please provide business rule script..

can you please provide business rule script..

Dr Atul G- LNG
Tera Patron

Hi @ashokczkuma 

I believe only the Release Manager can override the priority, or  the Release Owner.

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