release team only can override any priority to critical in digital product release workspace

ashokczkuma
Tera Contributor
 
1 ACCEPTED SOLUTION

palanikumar
Giga Sage
Giga Sage

You can write a business rule and abort action if the user is not part of your release team

Thank you,
Palani

View solution in original post

5 REPLIES 5

Hi @ashokczkuma 

 

I think you missed my answer. In DPR, only a user who has the Release role can work; even an ITIL user cannot work without the Release role. So, what you’re looking for is not available out of the box. You can create an ACL for the same.

 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0790987

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