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‎06-12-2025 05:11 AM
1 ACCEPTED SOLUTION
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‎06-12-2025 05:19 AM
You can write a business rule and abort action if the user is not part of your release team
Thank you,
Palani
Palani
5 REPLIES 5
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‎06-13-2025 02:09 AM
Hi @ashokczkuma
I think you missed my answer. In DPR, only a user who has the Release role can work; even an ITIL user cannot work without the Release role. So, what you’re looking for is not available out of the box. You can create an ACL for the same.
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0790987
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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
****************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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