How to customize the Announcement in Service operation workspace?
How do Add/remove the fields from the below sections in the announcement section in the Service operation workspace (SOW)?
Forum Posts
Resolved! How can I factory scale my instance?
Hello everyone, I am currently working with a small company, it is my first time working but I want to ask servicenow directly to ask them things about my instance in the company, so I wonder where I can do this?
how to prepare for CIS ITSM exam preparation of 2024
Pls guide how to prepare for ITSM exam to attempt in 2024
Self-hosted sizing guide/calculator?
Hi, Aside from the numbers mentioned in the self-hosted deployment and planning guides (KB articles), are there any other documented process or tools for correctly sizing self-hosted application and database servers? Thanks,Henrik
Resolved! Which method to use to send Attachments to ServiceNow from an external tool?
We are building an integration with an external tool. They will create incidents and send attachemnts to ServiceNow. They are asking to share the API details for Attachments. In ServiceNow there are 2 APIs for attachments - binary and multipart. Whic...
some help regarding the new update in service bridge in the Washington release
Hi, I need some help regarding the new update in service bridge in the Washington release ,In the new release service bridge has provided two types of authentication types 1.Service Bridge(AES)2.KMF(AES) when I am trying to establish a connection usi...
Domain seperation
Hello All, Please let me know where all domain separation applies for servicenow instance for eg: cleanup scrips are not domain separated. TIA
Resolved! Training Needs Analysis
I was wondering if anyone has used a Training Needs Analysis for ServiceNow?
How to add more information in the announcements in service operation workspace?
The above represents the announcement list view mode. How can additional information, such as "assigned to," be included in this view? Is this accomplished by editing with the UI builder, or are there specific configurations that need to be implement...
Servicenow Antivirus Attachment Scanner - What does it actually do?
I know there are some documentation about the antivirus scanner but it does not say much about what it actually looks for. Is it based on an open source solution, an external vendor or servicenow handmande? I would like to know what types of file thr...
Resolved! As a partner, I'm unable to access highspot and access narrative
Dear Architect, I post directly in this forum as I was unable to find any useful information in any other community.I work as presales consultant and normally we use the demohub to access narrative for demonstration.I'm contacting you because we use...
Resolved! How to create a Role to use Metrics as Read Only.
Is there a way to have a read only use of the Metric module?
Single-Tenant architecture vs Multi-Tenant architecture
This post explains a bit about the subject.Feel free to add your thoughts.
Documenting ServiceNow Patterns in LeanIX
Has anyone documented any of ServiceNow Pattern capabilities within LeanIX? If so what are some of the examples of patterns you have captured in LeanIX and why?
Query on Provider Notification
Hi All,I have some query about provider Notification:In my instance these provider Notification are disabled, but then also we are getting actionable notification for RITM approve or reject. Is there any other which needs to be taken care. How I can ...
