Hello is it possible to add a "view PDF" link for the pdf documents uploaded in a forum on the portal so that the users don't have to download the PDFs before they can view them? or do we need to create a custom widget for this ask? what's the best w...
I would like to generate task for Security Incident based on category. But my real challenge is to give end users capability to have a task library where they can define new task for each category. And next time when security incident of that particu...
In this post we will be discussing how performance testing is done in ServiceNow. There are quite a few tools in the market that is capable of doing a performance test. One of them is Load Runner. LoadRunner provides different load testing techniques...
Hi All, A scoped application was deleted accidentally on dev instance and that application no longer is listed in the application drop down for selection. Please advise steps to be followed after clone on the dev instance and to get the application...
HI,I want to move All the articles which are there in one knowledge base to another another knowledge base without any impact on the knowledge articles.Please suggest the best approach for this.
Has there been any work in using Intelligent Swarming in ServiceNow? I am looking for a real integration..not just OH, there's a Slack Plugin. What do I mean? Opening and closing a Swarm on a Case in Slack, synchronization of the Slack discussion bac...
I tried to configure the workspace in our own scoped application and somehow there are several updates made on different applications (in update set there are hundreds of updates made as dictionary type) ..any help on how to resolve this ASAP Almost ...
Hello. I am trying to address a requirement that would restrict access to an INC record visible only to certain individual(s). The Universal Request integration - Incident Management plugin and the process behind it does not meet our straight forwa...
What is the best practice to merge two knowledge base into one knowledge base without loosing the data.Both knowledge base have many articles. Need to group under common categories.
Hi there, I am working on the implementation of SAM pro for one of my customers and after integration with SaaS products(M365 and Salesforce) I am facing the following issue; the user_principal_name is does not match the user email of the sys_user en...
Hi Guru's,I was looking after the below article, where it says "Sticky Notes Widget" is not available for Dashboards.https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0715228 Do we have any alternate , like anything we can do t...
Hi Folks, I'm working in Vendor Workspace management. I need your help to create assessment for each stakeholder. Can you please provide those Sample assessment questions to customize the same in our instance. Please provide if anyone having some sam...
Is there another ITOM option we could use (other than ITOM Visibility) -something that gives us discovery by itself that includes service graph connectors.So instead of using ITOM operator standard we would be using a basic discovery piece of ITOM.I...
Hi Techies,Just need a bit information regarding subscription , I have below subscriptions appearing in my subscription overview , just need a bit descriptive information regarding the same. Subscription NamePurchasedAllocatedTypeAgile Team - Module1...
Hi Experts, I'm planning to create a ServiceNow store application, It's a scoped application. there we need to access the global scope file and those files are set the accessible from "This application scope only". As a workaround I'm planning to cre...
