configuration hub is not available in developer instance - Vancouver

BG10
Tera Contributor

configuration hub is not available in developer instance - Vancouver

1 ACCEPTED SOLUTION

lewismac
Giga Guru

I had the same issue after upgrading from Utah. Now fixed, on January 4th 2024.
Here is the solution that worked for me, remember to mark correct if it works so others can find the solution.

1. Ensure Configuration Hub is installed
{Instance URL}/now/app-manager/home/app/id/2028fe718b11c8f32122c6da3b496a83/v/1.0.2/details

2. Update Admin Center to 2.0.4 Or REPAIR version 2.0.4
{Instance URL}/now/app-manager/home/app/id/1163fa730f102010e8c940c1df767e8c/v/2.0.4/details

View solution in original post

18 REPLIES 18

BG10
Tera Contributor

BG10_0-1704024178158.png

No such plugin... 

BG10
Tera Contributor

I installed HR related plugin and now snc_internal is available, Even after assigning this role to system administrator, the config hub is not appearing... 

 

BG10_0-1704025694156.png

 

-O-
Kilo Patron
Kilo Patron

One more thing I would try:

- repair the plugin (sn_config_hub)

- clear server cache (cache.do)

- log off

- clear browser cache

- log back in

BG10
Tera Contributor

Done mentioned but no luck.. Its strange that even in PDI they write and don't provide it implicitly and neither there is any clear instructions to get it enabled. 

https://docs.servicenow.com/bundle/vancouver-platform-administration/page/administer/admin-center/co...

https://www.servicenow.com/community/admin-experience-articles/getting-started-with-configuration-hu...

 

 

-O-
Kilo Patron
Kilo Patron

The picture I have provided is from my PDI, so it does (should) work in PDIs.