Cloud Cost Management forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

List type field shows sys_id instead of the value

Hi All, I have created a field called Sap task and type i choose as List for this feild, but it shows the sys_ID values instead of value. we have kept display as true but still showing on sys_ID. these sys_ids are the records in the incident_ task ta...

siddharth26_0-1725352916435.png
Community Alums by Community Alums  
  • 584 Views
  • 2 replies
  • 0 helpfuls

Pricing for small business

Hi allNot sure if it the right forum but I wanted to ask where can I find pricing details of various products? I am particularly interested in small-mid size businesses who can benefit from Service Now capabilities. My specific focus is ITSM and CSM....

pssharmauk by Tera Contributor
  • 3312 Views
  • 3 replies
  • 2 helpfuls

Guess the below

Under what circumstances, should you use the Communicate workaround Related Link on the Problem record?A. The workaround is helpful information for the Callers on the Problem's related Incidents (open) B. The workaround should be published to a knowl...

Snow preck by Tera Contributor
  • 1384 Views
  • 2 replies
  • 8 helpfuls

Resolved! Guess this?

 Where do you enable the Search as feature for an incident?A. incident.deflection system propertyB. Incident Properties applicationC. Related Search Results table configurationD. Incident form design  I guess D...please confirm

Snow preck by Tera Contributor
  • 2007 Views
  • 3 replies
  • 2 helpfuls

Resolved! Which of the following is correct?

Your customer would like to add a field to the Something is Broken record producer form.Which formatter would you use to add the field?A. Form DesignerB. Record Producer Form Designer C. Default Variables Editor D. Variable DesignerE. Editor

Snow preck by Tera Contributor
  • 2411 Views
  • 4 replies
  • 3 helpfuls

Assist on ITSM

If the Assignment group is empty on an incident record, what happens when an agent that is a member of multiple user groups clicks the Assign to me UI action?A. An error is displayed indicating the agent must manually assign the incidentB. The agent ...

Snow preck by Tera Contributor
  • 1818 Views
  • 1 replies
  • 2 helpfuls