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Cloud Cost Management forum
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Resolved! Closed catalog task when RITM is closed

in service now workflow i want to update license request i want that if RITM of license request is closed completed then catalog task that is attached to this request is also closed detailed steps to implement this senerio in flow designer

anassheikh by Tera Contributor
  • 1678 Views
  • 3 replies
  • 1 helpfuls

survey responses

Hi All, Good evening!! whenever incident has been closed a survey will go for the requestor. This report has been coming blank it seems, I have checked survey responses properties view survey and conditions also Could you please help me on this!! Tha...

velkuruhari by Tera Contributor
  • 789 Views
  • 2 replies
  • 0 helpfuls

Cloud Cost Management Challenges

CCM Mapping ChallengesWe are struggling with Foundational DataCMDB data for Service AccountsServiceNow Cloud Unassigned ResourcesServiceNow Cloud Insight OwnersServiceNow Cloud Tag CategoriesServiceNow Cloud Tag NamesCCM Workspace usageAccount to own...

jtitus by Tera Contributor
  • 3389 Views
  • 4 replies
  • 0 helpfuls

licence cost for GenAi ServiceNow

Our organization has a ServiceNow license. If we want to implement a Generative AI-powered ServiceNow solution with knowledge management, ticket summerization, and ticket triaging, what would be the licensing cost for 100 users?

Partham by Mega Explorer
  • 1741 Views
  • 2 replies
  • 0 helpfuls