Asset Management
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Browse the Community

Activity in Asset Management

Ask a Question

Featured Software Asset Management: On Demand

  Software Asset Management (SAM) allows you to take control of your software assets, which reduces your compliance risk and lowers software costs. This blog covers your full SAM journey, which includes four key phases: onboarding, activation, deplo...

  • blog

Featured Hardware Asset Management: On Demand

Hardware Asset Management (HAM) lets you take control of your hardware assets, which creates visibility across your hardware estate and optimizes your hardware inventory lifecycle processes. This blog covers your full HAM journey, which includes fou...

  • blog

Tech currency audit help

I'm working on a Tech Currency / EOL reporting initiative after an acquisition, and I'm trying to understand what the end-to-end process should look like from a ServiceNow perspective.The goal is to produce a report that looks like below, refer row 3...

  • Question

Termination flow in HAM

 Scenario:When a user is terminated, their account is immediately deactivated in the system. However, in some cases the user has not yet returned the assigned hardware asset (e.g., a laptop). This creates a challenge in determining the appropriate st...

  • Question

Tech currency audit help

I'm working on a Tech Currency / EOL reporting initiative after an acquisition, and I'm trying to understand what the end-to-end process should look like from a ServiceNow perspective.The goal is to produce a report that looks like below, refer row 3...

  • Question

Unable to create a Reclamation candidate for a leaver

Hi all,In a perfect world,  SAM would already be part of the leaver process but until that time comes, I would like to be able to create a reclamation task for a leaver.In Create A New Removal Candidate, there is a justification for Employee Separati...

  • Question

Has any one figured out a way to track Hotspots in HAM tables

Hey Community, We are in the early stages of defining our HAM pro implementation scope, and we wanted to see if any other orgs have figured out how to track the hotspots in their CMDB dashboards and their HAM asset tracking in general.

  • Question

ServiceNow Exchange: [EMEA] Hardware Asset Management Office Hours

  Welcome to our dedicated office hours for ServiceNow Hardware Asset Management customers! This is your go-to time for all things related to managing, maintaining, and optimizing your Hardware Asset Management program. Whether you're looking to t...

  • Event
  • Hardware Asset Management
  • Office Hours
  • Virtual

USAGE AutoCAD connector (Usage Data)

we are not pulling usage data for AutoCAD properly. We need to run a POC solution to be able to track the usage of AutoCAD application.What I’m try to imply is collecting the sw usage from end-points (laptops, vdis). I need to know what is in place a...

  • Question

How to make the Software Complaint.

I have attached screenshots of the product along with data from the installation table. I would like guidance on how to make this product compliant.Could you please help me understand the following:Step-by-step process to make the product compliantKe...

  • Question
View More
Ask a Question
Getting started

We want your journey here to be as great as can be, so we have put together some links to help you get quickly familiarized with the Community.