ACL not working for a particular field in list view

Deepika Mishra
Mega Guru

Requirement: To create ACL to restrict any user from changing the State if it is already in closed Complete for Catalog Task table.

 

I have implemented below scenario, but still it isn't working:

Type: record

Application: Global

Operation: list_edit

Admin overrides: checked

Protection Policy: None

Name: sc_task for state

Condition: State is Closed Complete

Role: snc_internal (got added automatically)

6 REPLIES 6

Ankur Bawiskar
Tera Patron
Tera Patron

@Deepika Mishra 

you want to restrict entire record update or only field state?

Since your question is for State field

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Deepika Mishra
Mega Guru

only for state field when state is already closed completed

@Deepika Mishra 

then in condition it should be this

ACLs are used to define when access should be allowed and not the reverse

Condition: State is NOT Closed Complete

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

the role: snc_internal which is getting added automatically is still allowing user to edit even if I change the condition.