Hi Everyone, I have created a notification on the Business Service table to trigger whenever any of the Business Owners (e.g., 'Owned by' or 'Managed by') become inactive. Here’s what I added the conditions:Condition 1: Run when "Updated"Condition 2:...
what we have to do in service now should we create a business rule or client script in which wherever we create an incident you need to trigger an email to assigned to the user with a few incident details like incident number, short description and d...
Hi, Just wondering if anyone stores Two way radio/Walkie talkie devices in their CMDB and which class are they using. Thanks.
Hi All,We got one requirement regarding service now - leanix integration.scenario -we need to create some records in service now in custom table. only 7 fields there. these records will come from leanix side.for this as per my knowledge, I need API f...
What are the differences between business application ,business service, business process, application software, application service, technical Service How are they connected to each other
Hi All, We are planning to slowly decommission our old SN instance as we have moved to new SN instance. There are some modules (custom) in old SN instance which are still active and using CMDB (unmonitored legacy data). Before we decommission old SN ...
Hi, In my PDI, I am unable to load demo data into the CMDB Health Dashboard. For all three KPIs, the values are showing as Not Evaluated. I tried loading data through plugins, but it did not work. Thank you
Hello, I have a requirement to add a custom field from the sn_gf_goal table to the list of columns that I can add to the list view in the strategic planning workspace.Please let me know if its possible to get this custom field to show up as a selecta...
i would like to generate a report to fetch the results of changes with planned start date and time (24 hours) prior to the current date and time.For example: 21-01-2025 11:00, if i search or generate a report then i should be able to see the changes ...
Hello all!We are working on a huge list of Stale CI's and trying to see what is causing them to go stale, and we have noticed in the discovery logs a lot of "Dead IP's"Is there a way to view the Dead ones and compare to the stales to clear them out? ...
Greetings!My query is that while performing task 2 I am facing as issue that when I run filter command which is assigned to field is empty and the Assignment Group is Service Desk , then it showing no data for display .How to resolve it?
Hi, We have integrated Crowdstrike using Service Graph Connector for Crowdstrike, as part of requirements we would like to update the fields in target CIs only if the target field value is empty. Is there any possibility in ServiceNow to achieve this...
Hello ,is there a way in service now to automatize a random Records and share it as excel file in monthly basis . RegardsDB
How can we move a manually created service map from one instance to another ? Is there any way to move a manually created service map from one instance to another using any configuration rather than bulding the service map in each instance separately...
Is there a tool which can take a list of IP addresses and provide a list of CIDR blocks which will cover them all, but with no block greater than 1000 addresses? ChatGPT gave me a Python script, but I was hoping for something more runnable.
