Azure discovery for Windows 11 Multi-session -
Has anyone started setting up Windows 11 Muli-session VM's in Azure and have the OOTB ServiceNow discovery discover the VM and correctly identify the operating system?
Forum Posts
CMDB Health Compliance Score
After setting up health compliance audits by class how do you aggregate the scores into the health dashboard?
Configure CMDB Workspace landing page
Hi, I'm trying to configure the CMDB Workspace Landing page by creating a "duplicate variant" of the landing page (called Home). I'm trying to configure the clickable tabs "Home", "Governance", "CMDB 360", "Insights" and "Management".Our organisation...
Which information can be scanned by horizontal discovery without admin rights?
We usually need administrator privileges to scan all information of the target machine (I'm not sure if my understanding of this is correct). What information can I horizontally discover when only the normal user permissions of the target machine are...
Performance.Duplicate Record - Automated Indicator
Hi All, Need help to find out the from this "Performance.Duplicate Records" to get the list of records, it just gives the data as count (attached Screen shot) on this table "sn_cmdb_ws_base_aggregate_data" based on the mentioned indicator. But it doe...
Need to change the import user for Service Graph Connector Imports
Hello Team, I had setup a Service graph connector sometime back and I am not intending to modify few field imports and also change the import user. Most of it is OOB, I have configured the Integration ETL and corresponding entities. But, its not ref...
Discovery and service mapping
I'm interested to know if the ministry of defence uses servicenow for itsm and itom and discovery and service mapping as this would be a good reference for the capability
how to make 'cmdb workspace' view as default view for the forms in native view
Hi All,How to make 'cmdb workspace' view as default view for the forms in platform's native view.For example, If i open a windows server or linux server record in platform's native view, form should get opened in 'cmdb workspace' view instead of defa...
Azure Cloud Discovery - missing resource groups in new subscriptions
We have started using top level subscription to discover all subscriptions under it and it has been working well, but now we have two new subscriptions that are giving me a hard time. I can discover the subscription, and see it in cmdb, but I am una...
Server data Import with transform map
Hi All, I am updating server data in service now .I have coalesce on name field. There are duplicates servers available with names but only one server Name among duplicates is operational .I want to update the server CI which is operational and no u...
Error while loading the data through data source
I am getting an error while loading the data with a data stream action, in Dev instance it is working fine. But in higher instance, it is not working. throwing an error : com.snc.process_flow.exception.ProcessAutomationException: An execution timed o...
Resolved! Tracking CI Record History
Hi,I need to be able to view changes that occur on CI records. History is currently being used for keeping up with record changes. I want to make the History List viewable on some other CI class records, but was told that it may slow down ServiceNow...
RU Billing and servicenow catalog requests to request information
Looking to see if anybody has ever looked into RU Billing and a way to report, or ask for information in Servicenow. Example through a Service Request?
Discovered Host Web Site Updates
Hi, I have noticed in that the Host: Web sites relationships displayed in the Related Items section of the server record are added via discovery, but the relationship link does not break when the server has been clean-up to remove it. Is there a kno...
Resolved! Updating of custom work notes for the entities
Table name is u_cmdb_ci_devicei have 2 reference field and a reference listu_location_id u_subnetworkUsecase is whenever the field get updated it should tell old value and new value i want this usecase to make it as Dynamic so i created script includ...