how does MID server use outbound actions for Servicenow Discovery execute now?
i am confused as to how the execute now in Discovery works. can anyone explain how that action is not an inbound access to the MID server? Thank you
Forum Posts
CMDB Data Manager: Retirement definition correspondence to Retire policy
In the CMDB Data Manager, I'm wondering what, if any, connection there is between the table listed on a retirement definition and the table listed on a Retire policy. Let's say I have the OOTB retirement definition for cmdb_ci that sets Life Cycle St...
CMDB, CI Class Manager, and Extending custom classes
Hello SN people, We have implemented a new Service Catalog for Dental practices and I'm wondering how best to handle configuration items for the CMDB. There is the OOB Hardware class that I can extend to handle most of the CIs, but most of the items...
How do you disable list editing for a particular table? When a change request is in a certain state
Wanting to know the capabilities on how to restrict inline editing on from a list view when a certain request state is saying: so if its in schdeduled/implement or something it cant be edited? I created and ACL so that on the form when the state is s...
Operation failed because no valid MID is available,Please check System Logs
Hello all, @Ankur Bawiskar @Community Alums @Maik Skoddow @Sohail Khilji @Hemanth M1 Trying to get this resolved and so far I can not resolve this. Any help will be grat The MID Server is up and running with unresolved issues Which is showing a...
Clarification on Additional Classes in CSDM for Differentiating Applications and Application/Techni
Hi all, I’m currently exploring the CSDM and I’m wondering if there are any additional classes within the model that we don’t currently have in CMDB. Specifically, I’m interested in understanding how others are differentiating between "actual appli...
Virtualized relationship is getting override every time with new virtualized host when it discovers.
HI All, we have been discovering windows server, but it is discovering incorrect hyper v host(pynb16) which is in UCP environment and it is mapping with Virtualized by type and it has to discover (dhpy04) host with 'Virtualized by' relationship in ...
CMDB Health - configure Completeness, compliance and correctness for a specific class
Hello, I would like to create a dashboard with different tabs for the Network services. For example a tab for switch, ip router, wireless access point and so on. In each tab I would to add completeness, compliance and correctness for each class in th...
report out of metrics
How to make report out of metrics for 3 months for a particular location on alm_asset table.
How to use the Target Metric Value in the Classification Solution Definitions?
After completing the classification Solutions training,then click on 'My Solution'.In the 'Solution Statistics' tab, we can see two input fields: the Target Metric and the Target Metric Value. My question is ,whether the solution definition will be r...
Should I always use taxonomy nodes when defining my services?
I think the expected hierarchy of services is [service portfolio] => [taxonomy node] => [service] => [service offering]. Taxonomy nodes are flexible because you can have multiple layers of grouping for your services. In my organization, we've had a ...
ServiceNow-Intune Service Graph Connector Deltas Question
Does the ServiceNow-Intune Service Graph Connector Import Deltas or the Entire Data Set Into the CMDB?
Discovery updating incorrect RAM value for Windows server?
Hi All,I have tried to discover the windows server , it is able to discover and updating the correct information for Serial number, CPU, IP address etc , however it is updating RAM(MB) value is '0' instead of 16GB .Here Server actual RAM is '16' GB ,...
Identification Engine errors in Service Mapping ServiceNow
Hi All, Hope you are doing well I am trying make a data base connection from windows server and I have encountered below issue. Identification Engine errors: See Identification Logs for more info. ServiceNow discovery source in data source choice lis...
Resolved! We have done intune integration using servicenow Graph connector. How to do field mapping
We have done intune integration using servicenow Graph connector. How to do field mapping
