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CMDB Data Manager and Archive Policy

Hello - I am currently working with CMDB Data Manager in development. I am trying to create a policy using the Archive policy to archive certain parent child relationships to retired CIs. I am trying to create the data filter using the cmdb_rel_ci ta...

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CMDB workspace

Hii , In CMDB workspace, Under Management -> CI correctness wizard, I am getting the below error:    As i am not able to find any indicator or wizard  with Duplicate CI count (or) Stale CI count (or) CI correctness Can anyone help me how to  fix this...

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Dharani7 by Tera Contributor
  • 241 Views
  • 1 replies
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Resolved! Choices missing in filter

So I was trying to correct a mistake, we had added a field to cmdb_ci and it should have been added to cmdb_ci_server.  However by the time it was realized it had already gone to production.   In an attempt to correct this I removed it from cmdb_ci i...

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Resolved! How to Report on age of ticket per quarter of the year

Looking to find the timeline of when a ticket from opened to closed how to display that data?I am working on a report it is showing same day, 2 days, 2-5 days, 5-7 days, 1-2 weeks, 2-4 weeks, 1-2 months per quarter of the yearbut the data is incorrec...

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update set not working

Hi All, i trust this email finds you well.i created an update set in the "cmdb ci class models" scope to modify the "citrix netscaler sdx" form.when moving to UAT environment the preview feature shows no errors neither when committed. However, change...

El Cuchi by Tera Guru
  • 259 Views
  • 2 replies
  • 0 helpfuls

Stacked Switches missing IP Address

Hi All,Our CMDB health results flagged our stacked switches because the IP Address field was blank. Discovery found the entire stack, created CIs for the primary and each secondary, and created all the relationships. However, the secondaries don't al...

Ryan S by Kilo Sage
  • 1386 Views
  • 6 replies
  • 0 helpfuls