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How to sync Assets/CI's in ITAM in service now

There is any OOB schedule job to sync Assets/CI's in ITAM in service now. if yes then please let me know the steps to do so. Or How to sync Assets/CI's in ITAM in service now

shid077 by Tera Contributor
  • 523 Views
  • 2 replies
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CI Class Manager - search results list box is truncated

The search results box in the CI Class Manager - Hierarchy - CI Class is truncated to 10 items with no indication that there are other types of items.Why is this and can it be changed to list all?Example:Class begins with IBMCI Class Manager - Hierar...

ssellmeyer by Tera Guru
  • 319 Views
  • 1 replies
  • 0 helpfuls

Restricted fields in external database

Hi,A customer is divided into multiple silos. They are using a single instance of ServiceNow with a shared CMDB. One of the silos is about to be onboarded to ServiceNow. This silo is working with information which is clasified and cannot be visible t...

Discovery Error Report

I can see the Active Discovery errors on the Discovery Dashboard but I would like to run a report to show them or export them.I would then be able to filter them by IP Address, date, time, error message, etc Does anyone know how to do this please. We...

Keith Revis by Tera Contributor
  • 515 Views
  • 1 replies
  • 0 helpfuls

MID Server Sizing for ServiceNow Cloud Discovery

Dear ServiceNow Experts, I have a question on MID Server sizing for Cloud Discovery please. I have gone through almost all the training and learning materials in ServiceNow and found difficult to spot an official documentation on how to do the MID se...

dineshravi by Tera Contributor
  • 1139 Views
  • 3 replies
  • 0 helpfuls

Managing approved plugins and extensions

We are managing what executables can be launched on any endpoint. We therefore need to somehow track all approved plugins and extensions. I cannot seem to find any documentation on where to house these types of items.Has anyone ever managed down to a...

shembop by Tera Contributor
  • 480 Views
  • 1 replies
  • 0 helpfuls