Hi Experts, Please suggest what attributes should CMDB update vs what attributes should be maintained via ServiceNow Discovery feature.e.g. Server's patch number can be discovered by servicenow discovery feature while a CMDB change can also be used t...
I'm having some trouble. The sn-record-picker is not working properly. In some cases, when impersonating a user, it works 100%, giving me names with the group of characters that I have typed. However, when impersonating other users, it displays all t...
Hi Team, We previously had a CMDB view dashboard that was displaying all the relevant data, but suddenly no data is visible. Additionally, the overall health count is showing as "NA." Could you please assist with this issue urgently? Please find the...
Our discovery is putting Azure Virtual Desktops into the Server Class and we are trying to figure out if this is the correct class to use or if they should be in the virtual desktop instance class. We believe they should be in the virtual desktop cla...
We are trying to identify devices on our estate with a particular OS build due to an issue we are seeing and want to track.The CI shows the OS Version but doesn't appear to be all of the information held in SCCMe.g.OS Version: 10.0.26100in SCCM (see ...
On Importing data from Dynatrace Host Data source it is giving error "Error in parsing data with data stream context null com.glide.plan.runners.FlowObjectAPIException".Thank You
Hi Team,I have created a field in the sc_task called "Item in good condition?". However, when the RITM state is deployment prep, the "Item in good condition?" field needs to be visible for a specific catalog task.Please help me.
Help me with the insights of how CrowdStrike and ServiceNow are integrated -->the End-to-End Process.Also What is Falcon endpoint. Its working.
Hi All, I currently perform import in servicenow manually. I'm looking to automate this process whenever an excel file is uploaded in a sharepoint folder. I would like to have the process automated so the file can be imported and transformed into the...
Hello all,i want to understand: how to make the relationship in the newest CSDM model between technical offerings and/or application services. For example we've an application service "A: Prod". This application services provides the technical servi...
when we are trying to update any field in the BSO we get this error (status = operational )Tried to update from the list view same error Could any suggest us, how to update it
Can you provide an csdm modelling examples for Microsoft Azure and AWS Platforms ?
Here is the link for device : https://www.huaweitelecomequipment.com/sale-14069910-sdh-zte-zxmp-s330-ois4-2-l-4-1-sc-products.html
Hi Everyone, I have a requirement for populating the CIs based on the Service selection.For example -If user selects "Service 1", so as per the configuration done in cmdb relationship table (i.e. Service 1 is parent of all the CIs), the specific CIs ...
Hi All,I have a requirement,How can I create a 'Conditions' type variable in a Record Producer that updates dynamically based on a selected table in another variable Thanks in advance For reference : When table name is selected in conditional field ...
