Create Logic Monitor for Discovery Sources
Create Logic Monitor for Discovery Sources field so the most recent discovery from LogicMonitor can be included in the field. Review the "Discovery Sources" field for any server to understand the reference.
Forum Posts
Resolved! Duplicate task for scanner table in CMDB
Hi Team,can anyone tell how we can enable duplicate task creation for tables like Printer,Scanner etc? As in the system i can see duplicate task is being created only for few CMDB tables (Refer below screenshot).
Resolved! Duplicate task for Stale CI in CMDB
Hi All,Can someone please tell me how can i enable state CI. Please refer below screenshot where task col is empty.Please guide us here. Thank you!
Resolved! create application-server relationship
When a new server is provisioned, the 'Application' name from the new server request RITM should be populated to the 'Hosted Application' field for the new server CI record in CMDB.Also, the Application mentioned in the RITM should have 'Runs on' rel...
CMDB - Orphan Rule
As CMDB administrator, I want to define an Orphan Rule for every Principal CI Class so that CIs that should be cleaned up or have incorrect relationships are identified and can be corrected.For Server CI Class, the rule should be to mark all those se...
Dependent CI and Orphans
Hi, In the CMDB CI Class Manager a Class may be defined as a Dependent Class, which means that CIs from this class must be related to an another class as defined in the Dependent relationship. In the CMDB Correctness dashboard, the scheduled job " C...
Track updates to CIs in CMDB Workspace
What is the best way to track changes/updates to CIs on the CMDB Workspace for CMDB admins? Our users are currently looking at using the Comment field, but that is an open text field and can be accidentally wiped out at any time. They are wanting s...
Looking for best practice on CI staleness.
Hello all,I am seeking some best practice guidance and advice. We are considering automating some of our staleness rules for our Configuration Items (CIs). I am currently evaluating the possibility of building a flow or sub-flow to manage this proces...
Filter Retired CIs from Duplicate Health Audit Results
Filter Retired CIs from Duplicate Health Audit Results so to be provided actionable tasks
Configuration Item - Completeness Review - Required Fields Empty
Investigate which integration tool is creating CIs without the minimum required fields in the server class.
Can we provide path for Put File operation in Patterns?
I am trying to figure out a way to deploy a file on a specific target path on a Linux server. However, put file operation doesn't allow us to pick the target. Does anyone know how to achieve this either using put file operation or some other way? App...
Field status change
Hi team i have a filed called "No discovery justification" when i click on that i can see many options i want select one particular option called "classify undiscovered version" Since there are 1K+ servers its not possible to change it on form using ...
CMDB
End User Computers at the Corporate level are imported manually as the PC is purchased. Once the PC is imaged and assigned to a user, automation tools are providing data to the CMDB. However, duplicate entries are being created. We need the IRE to ma...
Model Category: Treat Cameras Like Computers and map to alm_hardware
There is a OOTB "Cameras" Model category. The asset class for the category is "sn_ent_facility_asset", we'd like this to be alm_hardware like the rest of our assets. Since this can't be changed after creation, do I delete/disable this category and ma...
