Hello I am working on cleaning up the data in our CMDB. We have identified a table of network adapters that is of no use to us and we would like to archive. The problem is there are 5 million records in the table. I set up archive rules but at the cu...
Hi, Could you please provide details on the manual steps required after the normalization status indicates "Match Not Found," "Partially Normalized," or "Manufacture Normalized"? Additionally, I need to know where to retrieve data for these categori...
Hello allQuestion, how do i go about creating a server group?This is so that when changes are performed in bulk to say all Windows servers, the group can be invoked in the RFC as opposed to listing all "X" amount of servers. Thank you
How do I configure an availability service commitment for a clustered system. If there is an outage on one node, the next node takes over without any noticeable change to the service provided. I need to report that the system was available even thoug...
In our effort to align to CSDM we migrated our application services to the cmdb_ci_business_app table. I know that the install_status is deprecated: https://docs.servicenow.com/bundle/washingtondc-servicenow-platform/page/product/configuration-manage...
If someone had a chance to look at the recent version upgrade of CMDB CI Class Models application (Version 1.58.0 from 1.54.0), it lists a new CMDB class being added - "DNS Domain Name" (cmdb_ci_dns_domain_name) but instead what it actually adds duri...
Hi all, If an azure discovery is getting failed, what to check first ?How to debug azure discovery in each phase ?Can anyone explain it in detail ? Thanks in advance
I am reviewing ITOM Visibility subscription unit costs in product documentation. Subscriptions for IT Operations Management (servicenow.com) I am not seeing these subscription unit costs applicable to Agent Client Collector. If Agent Client Collecto...
Hello, i have a requirement where i need to integrate between servicenow PDI and leanIX demo instance using GraphQL API.Whenever there is a record created in ServiceNow , a factsheet should be created on LeanIX end.Any leads would be appreciated.Tha...
I need a CMDB Data Model I can edit for a presentation. The one that has Implement, Crawl Walk Run. Anybody have one?
Dear all,I have request a DEV instance and I willing now to get some sample CMDB data in my instance.This in order to make some testing with Jira integration. Does it exist CMDB data somewhere that can be imported to my instance ? regards
Additional comments: There is system property which limits only 250 notes to display in Case/Incident/Change. This means Service Now will only return the latest 250 entries in the ticket's activity. If we increase the current number of 250 to a highe...
Hi folks, Currently I faced the issue when trying to setup the connection between ServiceNow and AWS.From AWS side, they will provide the permanent credential (setup AIM user with readonly policy).In SN, we setup the credential and Service Account (m...
Hello all, I want to find a quick way to count the total number of records in multiple RITMs, when I group the RITMs by state or by country there are 1000s of RITMs I can't manually count all the records in the RITMs is there any easy way to make it ...
Has anyone recently configured a NetFlow collector on a Linux MID server to be utilized by service mapping in CMDB? I suspect the official documentation is out of date, as it includes commands with deprecated syntax and does not account for CentOS di...
