CMDB - Data Foundations confidential product roadmap
Hi Please can you tell me how i can get access to the following links: 1. CMDB - Data Foundations confidential product roadmap2. CSDM V5 roadmap - July 8th session recording Thank youFay
Forum Posts
Resolved! Limit Service Graph Connectors to 'Update'
Good Morning,My organization has several Service Graph connectors setup with overlapping (sometimes conflicting) data, and I'm finding that, while I can use Reconciliation Rules to prioritize specific attributes, I'm not sure I can stop a specific da...
CI Data Lookup table
Hi Team, I want to added "*cmdb_ci_security" record in ci_data_lookup table. I am trying to add CI Class filed as security table(cmdb_ci_security) but it is not populated. Please refer below screenshot.No filters, no refence qualifiers on CI Class fi...
How the filter is applied in CI relationship editor?
In a CI realtionship editor, I see the filters are auto applied depending on the chosen 'Relationship type'In this example, I see 'Database' as one fo the class. How is this Database showing up?PS - I see many posts which say to see the 'Sugegsted re...
Mid server connectivity
Hi Team,How to connect Mid server to to get files from specific folder and store in a variable.
last_descovery field on computer table
Hello all,I have a question here, and I truly have no concept how the work is done in CMDB. So my question is, I've done integration, and based on the data we received, we need to update the field "Last MDM check - in" which is the last_descovery col...
Dicovery HLD
Can anyone help me with discovery HLD
Retire Data manager policy is not returning records
Hi,I have created a data manager policy to retire CIs based on classes. it is not returning the records when we run filter but when we run the same query in the list view it is returning records.Data manager policy:Retirement definition :List View: P...
Need to provide access to specific archival tables based on roles
Hi All,I have tried to provide access to the Config team to restore records from specific archive tables like ar_cmdb_ci_linux_server by adding sn_cmdb_admin role to the UI Action ( Restore Records) and provided access to specific application modules...
IRE reclassification
Hi,My org is bringing in an integration which will use the IRE to insert and update CIs in the computer table.I would like to understand how reclassification works; will ServiceNow be able to upgrade the class of a new CI to e.g., Unix Server, or Per...
What are typical ages to retire and archive records in the cmdb_ci_computer table
I want to create policies for cmdb_ci_computer table and its subclasses. Does anybody have experience with policies for this table? What are typical ages to retire or archive a computer? I know it all depends on each organization, but is there a typi...
Resolved! Configuration Items
We have CIs that say they are updated by "System" and some say "midserver".What is the difference between System and midserver?Please let me know. Thx, Juli
Does Data Certification (CMDB Workspace Version) Use the Same Workflow as the Old Version?
I'm working on manually converting my existing data certification filters and definitions to the new policy driven process. I am able to create the tasks but I'd like to see the workflow. Does it use the same workflow or does it use something else?
Archiving millions of records
Hello I am working on cleaning up the data in our CMDB. We have identified a table of network adapters that is of no use to us and we would like to archive. The problem is there are 5 million records in the table. I set up archive rules but at the cu...
Manual steps for Data Not match, Manufacture Normalized, Partially Normalized
Hi, Could you please provide details on the manual steps required after the normalization status indicates "Match Not Found," "Partially Normalized," or "Manufacture Normalized"? Additionally, I need to know where to retrieve data for these categori...
