HI All, we have been discovering windows server, but it is discovering incorrect hyper v host(pynb16) which is in UCP environment and it is mapping with Virtualized by type and it has to discover (dhpy04) host with 'Virtualized by' relationship in ...
Hello, I would like to create a dashboard with different tabs for the Network services. For example a tab for switch, ip router, wireless access point and so on. In each tab I would to add completeness, compliance and correctness for each class in th...
How to make report out of metrics for 3 months for a particular location on alm_asset table.
After completing the classification Solutions training,then click on 'My Solution'.In the 'Solution Statistics' tab, we can see two input fields: the Target Metric and the Target Metric Value. My question is ,whether the solution definition will be r...
I think the expected hierarchy of services is [service portfolio] => [taxonomy node] => [service] => [service offering]. Taxonomy nodes are flexible because you can have multiple layers of grouping for your services. In my organization, we've had a ...
Does the ServiceNow-Intune Service Graph Connector Import Deltas or the Entire Data Set Into the CMDB?
Hi All,I have tried to discover the windows server , it is able to discover and updating the correct information for Serial number, CPU, IP address etc , however it is updating RAM(MB) value is '0' instead of 16GB .Here Server actual RAM is '16' GB ,...
Hi All, Hope you are doing well I am trying make a data base connection from windows server and I have encountered below issue. Identification Engine errors: See Identification Logs for more info. ServiceNow discovery source in data source choice lis...
We have done intune integration using servicenow Graph connector. How to do field mapping
Hello CMDB Forum, I’ve studied a lot in the ServiceNow space and CMDB is something that I’ve always wanted to get involved in and implement a CMDB, most companies don’t know where to start. Is there a dedicated ServiceNow course that will show you ho...
外部の運用監視ツールとの連携するためにService Graph Connectorを利用します。その際に必要なITOM製品が何なのかお教えください。ITOM Visibiliyが一番安価でService GraphConnectorを含んいるので、これでよいかと考えておりますが、Visibilityは単独購入可能なのでしょうか。バージョンはXanaduで別途ITSMは購入します。
We are utilizing a service graph connector to pull in devices into the CMDB. It uses IntegrationHub ETL and creates that CIs without issue. However, at first it would not create new models using the correct. They were being created using the hardware...
Prior to De-duplication templates, our Duplicate CI Remediation process was defined to select Main CI based on the most recent most recent discovery date. The only date options available are "newest updated" or "oldest created"We have business rules ...
Hello All, May i know in identification rule, what is exact use of exact lookup count ?we wanted to use ire on custom table which is maintained by integration, import, and flow via request. to use reconciliation rule, do we have to create new choice ...
We are exploring using some Classes for storage devices, but we are not certain the best path forward. The ServiceNow documentation does not provide the clarity for us to move forward. For example, what type of records are others putting in cmdb_ci_...