Remove extraneous relationships

many Linux server CIs getting extraneous relationships causing the limit to be breached.We see servers in Europe getting relations with devices in US or LATAM for example.

On-prem database Discovery

Hi All, I would like to understand the capabilities of ServiceNow regarding the discovery of On-prem databases. Specifically, I am interested in knowing if it is possible to discover these databases using Azure cloud-based discovery or through IP-bas...

Lansweeper Compatibility with XANADU

We are attempting to integrate Lansweeper but getting a non-compatibility message. The environment is on the pre-release version of XANADU. Does anyone know if Lansweeper will be compatible with XANADU?

Service Graph Connector for Lansweeper

Hi, While we try to get the Service Graph connector plugin to install in the personal developer instance, its asking for a valid ServiceNow ID. Is there a way to try to use the plugin without the ServiceNow id? Regards,Vinitha

How "CIs not processed via IRE" metric works on CMDB data foundation dashboard

Hi,I can see the records under the metric 'CIs not processed via IRE'. I want know how these records populated/calculated.I found script include - CMDBGetWellCalculateCIsNotProcessViaIRE Attached the script for reference.  

Pattern name: Nutanix Components

there is any plugins or anything else need to enable to get the Pattern name: Nutanix Components,in my PDI whic is OOB.

Cloud Discovery

How to identify the Cloud Discovery CI or how to find difference between a Cloud discovery CI and horizontal discovery.Is Nutanix nodes are cloud based discovery??if yes how can identify that Nutanix host or VM or plasma central are Cloud Discovery.

Difference between CMDB Data Management Certification Policy and Data Certification?

Hi All,Can anyone help me to understand the difference between CMDB Data Management Certification Policy and Data Certification? When I checked from my end,  For data certification:Navigate to Data Certification --> Scheduleds --> Create a filter and...

Nutanix Discovery pattern failed

This from Discovery Log of Nutanix Discovery Serverless Schedule Failed Exploring CI Pattern, Pattern name: Nutanix Components, To Check Pattern Log Press Here. i have attached the log message from the discovery pattern logs. Please suggest what step...

Data Certfication CMDB Workspace

Good day, I wanted to bring to your attention some limitations I’ve encountered with the Data Certification CMDB Workspace. 1. Functionality Gaps: in the legacy DC, rules or javascript could be put in place to prevent users from certifying an empty f...

CMDB Workspace

Hello, Is there a table where you can change the contents of the What's New section? I am looking to change it so it only shows data on principal classes. Thank you!

CMDB Query builder logging

Hi, I've a simple query buildt in the CMDB Query builder.It looks for all the virtual Linux server depending on vCenter Clusters related to ESX Servers. I've tried to create the same query with only the Linux and the ESX Classes with a relation level...

Is there a common attribute that Discovery uses to populate the "account" level entity for resources

Azure info into CMDB.What is best design？

This is a question regarding the design of CMDB (Configuration Management Database) to a Cloud Service.I want to manually register information from Azure AD (such as users, user groups, tenant ID) andinformation from Azure Firewall (such as networks,...

What are the best practices for managing CMDB data quality and accuracy?

Hello everyone, recently my team is taking on a project related to CMDB data, but unfortunately my team doesn't have much experience using these techniques, accidentally found the ServiceNow forum so I want to ask about the best way to manage CMDB da...