We use ACC agents on servers but this question would apply to normal discovery also, I think: We treat all of our virtual machines as Servers even if they have a client OS. In ServiceNow Dsicovery, normally a Windows 10 machine would get put into t...
Hello, the ACC discovery source flaps in our environment for every system, i already created a support ticket for this, but the support told me that this is "by design" according to KB1163304 . In my opinion this is unbelivable because it floods the ...
Is there an out of box / custom way to build in servicenow security risk registryI am aware of the subscription for the workspace/etc of servicenowlooking for a clever "financially strategic" way to build in servicenowany clever methods people are do...
Hi, my use case is that I would like to have on each ACC agent a file, where will be stored information about to which company related ACC Agent belongs to. I have noticed that on each agent, there is a "C:\ProgramData\ServiceNow\agent-client-collect...
"Is there a feature within the Data Certification documentation and configurations that allows for notification of the group owning the schedule when an activity note is inserted?"
Is it possible to flag/report when the actual end date is 3 days after the due dateanything over 72 hours?
The file is in visual basic. Attached is a screenshot.
EX: (using related list "Change Request -> Paret")Reviewing this related list when I add a change request if there was an existing parent and I change it.It will remove it from the other change request, is their an existing related list that will all...
I am currently checking the duplicates in the CMDB and run the de-duplication tasks, after I figured out, why there was a duplicate. A lot of them occur because people do not adhere to the Asset Mgmt processes... But now I stumbled upon something I c...
Cannot connect, status is TCP_CONNECTION_DROPPED. Connection unexpectedly closed by SSH server
Hi Community, I am currently working on CMDB relationship and need to create a parent-child relationship between two Configuration Items (CIs). I am unsure about the best relationship type to use in this scenario. Could anyone provide guidance or bes...
Hi All We are implementing the HAM & SAM Modules. Currently our limited Asset Management for End User uses InTune integration with Infrastructure using ServiceNow Discovery.My question is, will the HAM & SAM Functionalities work fully with just InTun...
Hi, I would like the CMDB Health Dashboard to only calculate metrics for a few specific classes, e.g. Network Gear, Server, etc. What is the best practice to use Health inclusion rules effectively without having to define a Health inclusion rule for ...
Hello, I have installed the "Service Graph connector for Tanium" and the CI's are getting created fine. I have a question. for all the assets created from this SGC , i want to always set the Support group to be always "ABC-support group" I know, i ca...
Hi Need help in parsing data and updating the asset tag Example If the first 3 Characters of the Computer Name does not start with 'ABC 'take the last 8 characters of the Computer name and update the Asset Tag column. Can anyone suggest how is this d...
