I am trying to understand the expected OOTB behavior for CI lifecycle status during Discovery.I have a printer CI (cmdb_ci_printer) that was previously marked as Retired. After running Quick Discovery:The same CI was identified (no duplicate CI creat...
Hello Team,We are currently working on integrating SAP Cloud ALM (CALM) with ServiceNow CMDB using APIs and would like to understand the recommended approach for CI mapping and relationship creation.From the CALM Landscape API, we receive Technical ...
Hi All,I’m looking for some guidance and would really appreciate any insights or recommendations from the community.We currently have four custom attributes on the cmdb_ci_server table:Cloud HostedCloud Deployment ModelCloud PremisesCloud Service Typ...
In Agent in host data connection it is getting connection failed how to resolve it
If there are 78000 records. As OOTB only 1 execution task will be created. But 54 policy tasks are created. I need to know how the classification is been done? also can you provide a sample email template for Data certification
Hello, I am receiving the following error shown in the attached screenshot. The subflow within my flow creates this error and does not create the tasks it is supposed to. Anybody know what this error is? Thank you, Adam
I am getting this error on task 5 Have you created a Certification Template that references the Certification Filter you just created? i did all steps
Hi all,We're working on an Event/Alert Management use case where we need to automatically compute impacted services whenever an alert is raised on a Resource (CI), but our instance does not have Discovery or Service Mapping installed.Our CI hierarchy...
How can you configure the emails that sent via Data Certification?
Hello All, I'm currently using the Location ID/Name as the reference field in an interactive filter(Dashboard) that is built on the cmn_location table. I would like to use the Region/Country attributes from the cmn_location table as reference fields ...
Hello All, I wanted to check if there is any CMDB assessment questionnaire (to assess the maturity level aligning to CSDM framework) available?
Why for 1 data certification only one task is been created for different records?
I got this task result that prevents me from validating the task.Did you correctly import 6 CloudDimensions (CD) servers?I have searched the community search to see if I can try something different but mainly the Field Maps Related List does not see...
Hi Snow Team,I would like to know if theres a possible way upon running the CMDB Data Manager in which i make the CIs from Operational to Retired then those CIs that has been set to Retired Operational Status if its possible to make the software inst...
Hi Team,We are currently analyzing duplicate CI records in CMDB and need guidance on the best approach to handle large-scale and mixed duplicate scenarios.We observed duplicate CI patterns across multiple categories: Scope:Cloud ClassesAzure Datacent...
