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Need help to create an AI Agent

I'm looking for some reference video/documentation related to AI Agent..  If we are using AI Agent, then NOW ASSIST button will be visible at the right top of the page, so when we clicked on it.. a chatbox will open "" when user searchs for something...

Sathwik1 by Tera Guru
  • 1569 Views
  • 7 replies
  • 3 helpfuls

CMDB Query - No relations query timing out

Hi,I have a CMDB Query where I want to get the list of all applications belonginng to a specific managed by group which does not have a relatiosnship with Service Instance. It works fine if I do not put a filter of Managed by group (its a custom fiel...

suvro by Mega Sage
  • 696 Views
  • 4 replies
  • 0 helpfuls

What exactly is required for an asset to generate a CI?

I thought we'd figured out what exactly is required for an asset to auto-generate a CI, but we are still having issues where assets won't generate CIs despite matching all our known prerequisites.  We know that assets must have a model and a model ca...

Data Load into Telecom Network Inventory Classes

Hi everyone, I am trying to understand the relationship between the "Set inventory attributes" in servicenow TNI. I know the TNI classes are extended from the base CMDB classes but to create that TNI relationship we use the "Set inventory attributes"...

HaseebR by Tera Contributor
  • 533 Views
  • 1 replies
  • 1 helpfuls

Instance data replication application service

I have replicated the table cmdb_ci_service_auto from producer to consumer. Will this create records in the table tag based application service table with the created by "idr.system"?

AyishaA1 by Tera Contributor
  • 347 Views
  • 1 replies
  • 0 helpfuls

Domain Separation Learning Suggestion

Hello everyone,I am starting to learn about domain separation from scratch. If anyone here has prior experience working with domain separation, I would really appreciate it if you could share any useful learning resources—such as YouTube videos, docu...

Kavushick p by Tera Contributor
  • 445 Views
  • 2 replies
  • 0 helpfuls

Resolved! DF

The CMDB Configuration Management team wants to manage de-duplication tasks generated from data ingestedinto the CMDB via the Identification and Reconciliation Engine (IRE).In which area of the CMDB Workspace canthey locate these de-duplication tasks...

KRUPALII by Tera Contributor
  • 2135 Views
  • 4 replies
  • 4 helpfuls