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Validate Lifecycle combination Business Rule error in Flow Designer

Hello all, When I am trying to update a Business Application record from flow designer,I am updating with Status --- Retired, Life Cycle Stage ---- End of Life, Life Cycle stage status --- Retired.the record is not getting updated with the values, in...

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Lucky1 by Tera Guru
  • 879 Views
  • 9 replies
  • 0 helpfuls

TASK 06 CONFIGURE DESIRED STATE AUDIT RULE

can anyone provide steps to task 6 configure desired state audit rule, this is for the san diego health simulator. the one provided in the community does not seem to work

MARKET by Tera Contributor
  • 4827 Views
  • 9 replies
  • 33 helpfuls

How to change Service Population Method for Service Mapping CSDM

Hi,  We have a list of existing Application Service CIs in the CMDB which were created using CSDM UI form.  During the time of creation (which could be many months/years ago) the service mapping method we used was Manual Service Population Method. Du...

peggyl by Tera Contributor
  • 429 Views
  • 2 replies
  • 1 helpfuls

Resolved! Update set deployment issue

I'm encountering an issue while deploying my update set. I have three fields involved: Category, Subcategory 1, and Subcategory 2. Subcategory 1 depends on Category, and Subcategory 2 depends on Subcategory 1.In my update set, I’ve added new values t...

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How to hide specific tab on Dashboard

Hello community can anyone help me how to hide specific tab on dashboard which requires discoveryadmin access and reports are not visible to ITIL users i want to hide the ServiceNow Discovery dashboards in below SS from ITIL users, since they do not ...

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Data collected for Azure and AWS Cloud Discovery

Hi Community, https://www.servicenow.com/docs/bundle/zurich-it-operations-management/page/product/discovery/reference/cloud-disco-aws-data-collected.htmlhttps://support.servicenow.com/now?id=form&table=sn_customerservice_case&sys_id=d7429d2f934bee501...

NaBian by Tera Contributor
  • 442 Views
  • 2 replies
  • 0 helpfuls

How to tags defined in MDE

Hello Friends, I have a requirement in which tags would be defined on MDE platform for Servers and End user devices. Those tags needs to bring back in serviceNow CMDB. Has anyone worked on similar integration ? I would like to understand below pointe...

nareshTT by Tera Contributor
  • 228 Views
  • 1 replies
  • 0 helpfuls

Scripted Audit Creating the Same Task Multiple Times

Hello all. I have a scripted audit where it records service offerings for compliance, and in the code below, it checks whether the Business Contact field of the TSO is valid and if the user is active.One of my requirements is to create a task where i...

Von Naval by Tera Contributor
  • 875 Views
  • 4 replies
  • 0 helpfuls