Hi all,I have a question regarding the Credential Test functionality in ServiceNow Discovery.In my environment, I have multiple credentials configured, and I run Credential Tests to verify connectivity. However, I would like to identify which specifi...
Hello All,I'm looking to configure a new View in Technology Management Service which mimics the form to the same fields and functionality of an already configured Business Application form.Is there a way I can copy it to Technology Management service...
Hello Everyone, I am attempting to integrate ServiceNow with Microsoft Active Directory Certificate Services (AD CS) for automated certificate issuance. Specifically, when I submit a request through the ServiceNow Catalog, it should seamlessly flow t...
Hello Everyone, I need assistance on creating/updating the Compliance metric in CMDB Health Dashboard in CMDB Workspace. The Completeness & Correctness metric is already set up and score is reflecting in the dashboard. However The compliance metric ...
HI All,How can we setup a scheduled job to run twice a day first one @12 pm and second one @5pm on same day. I have tried with setting run as periodically (mentioned repeat interval as 12pm and staring as 17pm) but its running only one time. Any sugg...
Hi Team, I have a request to completeAs a CMDB Administrator, i want all existing CI identification and reconciliation rules reviewed in ServiceNow, so that the current state of IRE rules is understood and gaps of misconfiguration causing duplicate C...
Hi all,I’m currently trying to discover my home router a FritzBox 7490 using a MID Server on my local machine (zip file install), but I’m running into some roadblocks. This device doesn’t appear to support traditional SMTP/SNMP-based discovery method...
Hi, any tips would greatly appreciated. I have tried Post-Pre sensor scripts, Pattern extension , SNM Classifier with OID but all just work halfway. Its just created CIs on both classes. Is there someone here who has experienced this kind of task? We...
Is there any reason why an unused connection would give this error when trying to use it out of the blue. The last time it was used it was successful, about 2 to 3 weeks ago. I am using SGC for Microsoft Intune. I have disabled all scheduled configur...
I’m trying to understand the Qualys SGC vs the bidirectional cmdb sync app. My current understanding is that the SGC is Qualys to SN only. But some people are telling me the SGC can sync certain attributes like support group, application team, and bu...
Hi All,I have a dynamic filter option having a script include (attached image).It's a simple script returning a list of configuration sys_id's, but it's giving the empty list.What am I missing here?
After the Australia update when we try to change a CI to retired, and it goes to pending retirement instead, does someone knows how to avoid this behavior?
Hi Team,Just wanted to understand what is the OOB functionality between the Install status and Operational status for cmdb VM Instance table records as we are facing an issue where the installed status of the VM instance records changes to retired bu...
Hello, I am having issues with my PDI. I need to complete my capstone for my Administration Fundamentals course, but I am unable to access the incidents table. When I search for it, I get no results. I need this table to in order to proceed with my c...
Is there a way for computers being created via SCCM specifically, to have their own custom id rules that are specific to SCCM? We have a requirement from a customer to use only serial and or another attribute SMBIOS_GUID to use, and to use those attr...