Hello ServiceNow Community, I work as the sole ServiceNow Team (Developer and Admin) member at a credit union with approximately 500 employees. Our organization operates on a not-for-profit basis, which means budget constraints are a significant cons...
We would like to count the Azure servers in the CMDB that we are paying for. According to the following article, when shutting down a VM from within the server itself, it gets the status “Stopped”, but you are still being charged by Azure.If you ins...
We currently have discovery inactive until we get new IP ranges for it.I need to manually load a group of Switches into the CMDB for use with Vital View monitoring.There are switches that have the same IP but different serial numbers, hence they are ...
During testing with the Data Manager, I noticed there are 3 OOB policies already configured and activated:Dependent CI ArchivalDependent CI DeletionDependent CI - RetireBoth the Deletion and Retire policies are generating tasks for what appears to be...
Hey All, How do you ensure that your Application to Server mappings stay up to date in the CMDB at your company? I would like to pursue ways for people to certify their data on a periodic basis but am having trouble finding a way to have people do so...
If I create a new scope/application and open this specific scope in mobile app builder. Will this act as creating a custom mobile app? How to make this specific scope mobile app only be available and custom to specific users? Is this how you create s...
Hi All,Is there any method to determine if there is an automatic method of deriving if a server is a database server from CMDB. (e.g., relationship to a database instance automatically or with a manual flag) . We are looking for the best practices t...
Looking to know which breakdown sources, breakdowns, indicators as well as what PA jobs are needing to be activated and scheduled to run to populate the CMDB Workspace. Thank you for your time!
Posting here as I was not able to find any help on the internet. When I run discovery against a Linux Server using its public IP (IPv4) this IP is not populated in the CMDB. I get Only the Private IP address of the CI along with some public IPv6 add...
Hello Experts,I have a query as below : I want to extract all the Duplicate Ci's in the Table -(Cmdb_ci_cmp_resource), where in I want two attributes as duplicate on one CI, for instance , say CI "A" has Display name and Object ID both similar to an...
Out-of-the-box ServiceNow configuration allows all users with the ITIL role to create, edit, and delete Configuration Items (CIs) in ServiceNow.I would like to change this so that:1) ITIL users have read-only access.2) Only users with the admin role ...
I have an issue with discovery. It sometimes populates the public (or home) IP address of a VPN client onto the CI record. See attached. How can I define what IP address gets populated, or at least avoid populating these addresses.
Looking to design in Mobile App Builder but hoping to as well be able to use the app from a browser as this would be easier to test.
Hi,We are setting up the service graph connector for Crowdstrike and after the initial load I can see a bunch of errors. Some of these relate to Crowdstrike not passing over values for mandatory attributes in the target class ... for example - "REQUI...
Hello Everyone, I am new to Service Mapping So, can any one please share your inputs on Service Mapping Machine Learning Methodology.If possible could you please share step by step process to Implement the Service Mapping ML from scratch.