Hi All, There is a reference Model ID field in CI form. I have duplicate models in Model table .So CIs are mapped with incorrect model.Want to map CIs with correct model.Exported the data like Incorrect model IDs Sys ID and respective correct model S...
we are able to retire DB when server retires, attached doc for reference. Mark help!!!
HiIs it possible to show what Rack Unit a device is located in.We have loaded our Data Centers and Rack information and we are now adding our devices to each of our Racks in the cmdb_ci_rack table. But I cannot see where/how I specify what RU locati...
Hi all! Hope you guys can help me out with the following. I am currently working for a client where application records (cmdb_ci_appl) are added via loading an excel file to staging table > transform map > application table. Problem is that the recor...
On the catalog item I am receiving no matches found:Any ideas on why this would be the case?
Hello, Trying to perform discovery for linux server which is hardware appliance getting credential issue1.Getting SSH credential issue - When checked with team internally they said not allowed to configure user account at device end2.when tried with ...
I have a requirement to import the "processor architecture, operating system edition" field from Intune via the Service Graph connector.OOTB, this attribute is not coming. I tried to modify Computer Action, but the data is not fetching.Is there a way...
I accidently loaded data into the wrong table and it has severely messed it up. I did not create a update and now im wondering if there is a way to rollback any changes made within the last 1-2 hours. Help please!!!
We are on Vancouver version. After creating a service map and sending it to the application owner for review and approval, the owner does not see the Approve button. How do we add the required permissions?
Hi All,The hardware table is the parent table when I'm trying to mandate the fields in hardware it's reflected in the other child tables also. I don't want to mandate the fields in child tables I need to mandate them only in parent tables. Can anyone...
Hello Experts, I am working on data clean up for our CMDB and have been asked to create a dashboard that will show the progress being made on the clean up. Items I am trying to include in the dashboard: I have set up archive data policies in the CM...
Hello All, We are planning to setup field normalization. We know that the fields like operating system, model id, cpu_type are normalized. Please any one help us to recognize the additional fields which can be considered for normalization. Regards,Sh...
We have an airWatch ServiceNow integration with service graph connector plugin approach. It has a robust transform map and primary key for handheld devices are via IRE of cmdb. Can I know how we can find out if the data/record is created for the fir...
Hello All, We are looking to normalize the existing manufacturer values after creating the normalized mappings. Please help us if anyone knows the job to run or the process to normalize the field. Regards,Shaik Mahaboob Basha
Why am I unable to add a field to the form, can add but it will go to the bottom and create a new tab by clicking on the plus Wondering why cannot edit or add existing fields in form design
