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Run Multiple Transform Maps off one Import Table

hi  there i  have some data coming an external source that i have set up a import set to for but based off the value of one column i want a import the data in to different tables in the CMDB. some will go to  the services table (cmdb_ci_service) the ...

How to clone a table with records

I want to create a exact duplicate of a current table and its records. How can i about doing this? Is there any way of doing this wayout scripting? Like a button that just lets me make a copy? Or do i need to write a script?

CMDB - Workspace Form Design/Layout and View glitch

I ran into a problem trying to setup the view for CMDB - Workspace for cmdb_ci_vmware_nic that I haven't encountered elsewhere and even when I reverted and tried again, I got a pretty similar situation but I'm not sure where to look for the flaw. I d...

Output one condition as a business rule

hi.I want to create a business rule so that a single search condition is displayed in a delegate operation. example)A user login > search a table.list > showing condition like name is abc (I want to display it automatically without having to select i...

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Discovery Update Issue

1.Ran the quick discovery for IP 10.20.172.4.2. r3-srpbm-co17-01-swx-01 - The discovery is updating the latest record which do not have any serial number. Ideally the discovery must check the host name, serial number and then update.3. When any suffi...

Hayat Javed by Tera Contributor
  • 264 Views
  • 1 replies
  • 0 helpfuls

Which?

 Which?

Suggy by Giga Sage
  • 417 Views
  • 3 replies
  • 0 helpfuls

Impact on modifying field type of "Environment" field

Hello, The purpose is to change the field type of "Environment" field of Configuration Item [cmdb_ci] table, from "String" field (standard) to a "Reference" field.I would like to know if there is any impact on any standard OOB process/flow in Service...

MarkoMsnow by Tera Contributor
  • 528 Views
  • 4 replies
  • 0 helpfuls

Identification and Reconciliation

HiI want to know CIs which are hardware class is not processed via IRE? In which table and what type of conditions should I apply on which fields?

shivaadapa by Tera Expert
  • 364 Views
  • 6 replies
  • 0 helpfuls

Resolved! Providing end-user with a template on service portal

Hello everyone!  I need some help. We were asked to provide the end-user with a template (excel) they could download, fill in and give back filled in an attached field. Let's use the green as a Variable. The point was to have a variable here, where t...

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