How to remove/hide Choose Options widget from Order Guide in Employee Center Portal
I have requirement to How to remove/hide 'Choose Options widget' for one of the Order Guide. How to achieve it ?
Forum Posts
Resolved! CMDB query builder to show apps installed on server
Hi, How to query servers having applications installed on them 1)is it mandatory to have them in cmdb_rel_ci table already ? as pre requisite?2)ALso in CMDB query builder whenever i try to add relationship, it gives me only one choice= DUplicate of ,...
How can check why SG Intune does not transform UPN to CMDB's assigned to field.
Hi everyong, My first question is when using SG Intune to transform device data from MS Intune (using the default feature, not customize anything, except editing the connection), will the UPN data be transformed to CMDB's assigned_to field?(there is ...
Resolved! Why only 1 record is been displayed on Reference field since there are many other in the table? pls
Wwhen I click on magnifying glass of Model ID field, it takes to cmdb_model , but it brings only 1 record , but there are many more rows into cmdb model thanks! hen I click on magnifying glass of Model ID field, it takes to cmdb_model , but it brings...
Best IRE setup for Servers and Network Switch to prevent duplicates
HI, Our client was using OOB IRE setup for most of the CIs. We are seeing so many duplicates and we want to perform the cleanup activity and review the IRE rules for all classes. Please advise if there is any best practices to do this activity. Also ...
What is relation between Cloud Service Account table and Virtual Machine Instance table in CMDB
In Integration HUB ETL when doing mapping for target tables, we are getting Missing Dependency error continuously. Kindly help me in understanding the relation between Cloud Service Account table and Virtual Machine Instance table in CMDB
Affected CIs with HAM (Asset action : swap)
Our team here is trying to undo some of the customizations done before our time in ServiceNow where there are currently OOB features available. One of these is managing asset states via Incidents.Moving along well, but one of the defaults is leading...
Software Discovery on Linux Devices
Software populating on our Linux Devices via Discovery is limited to RPM. It fails to populate both software that has been executed as a binary program and discovery of applications running within containers. Can anyone offer any advice on how to ame...
Delaying Discovery based on date
We have an interesting issue happening due to our HAM process. ---Long Story---When we order equipment from our vendor, Assets are created along with that a Shell CI record is created. This is because at the time of ordering, we have the model and s...
Seeking Assistance: Resolving CI Name Duplication Issue
Hello Community, We've encountered an issue in our hardware asset management process that we need your expertise to resolve. Currently, whenever we add a new hardware asset such as a laptop or desktop, a Configuration Item (CI) is automatically creat...
Query on CMDB Relationships
Hi,I've Business Application (cmdb_ci_business_app) which is in top layer. Next I've Cloud Account (cmdb_ci_aws_account) these 2 tables are connected with ean other by Uses::UsedBy (Parent and Child table).Next, I've EC2 Virtual Machine Instances [(c...
Data Steam action pagination issue
Good evening , All I running into a very weird issue on pagination. I have a API with their payload like below: {"@odata.context": "https://abc.def.com/DEVICE_INVENTORY,0#DEVICE_INVENTORY","value": [{xxxx},{xxxx}],"@odata.nextLink": "https://abc.def...
Resolved! Has anyone created a evergreen process for Service catalog/Request catalog?
We have a large Service Catalog (in thousands). We see some of them have content that is out-of-date and there are others that are no longer needed.Instead of chasing Catalog owners on the ones which are rarely used, we are looking to come up with an...
Send approval request(s) to a particular group.
Send approval request(s) to a particulars group. Only one of the members of the group needs to provide approval.If 'Opened by' is the same person as an approver member, mark it as approved.Help me with a script
