In the "CSDM Data Model Examples" deck, found on NowCreate, I'm looking at slide 40.Is anyone or everyone registering INCs this way?I like the idea, but don't know if I understand it well yet.Here's my use case:Caller is experiencing an Outlook issue...
We have the Service Graph Connector for Microsoft SCCM running successfully (all import jobs complete successfully in transform history) and the SCCM JDBC Connection Credentials test successfully but on the database server there are "Logon error for ...
Hi Everyone,when user goes on legal hold, then user is not eligible for purchase, then I need to trigger a email. But I am getting undefined values and not able to trigger email, when I am trying to using Info messages.Script: (function executeRule...
Hi Community,The IRE checks on duplicate CI's using the Identification rules. If a duplicate CI is found a de-duplication task is created. Processing this de-duplication task is dependent of 2 properties: Skip duplicates and Duplicate threshold (defa...
I am viewing the standard list table for requested items [sc_req_item_list] (not a report). When I select personalize list I am not seeing the ability to add the columns variables? Is their any way to do this out of box or is their a script involved?...
Axonius is an asset management software used for cyber security of data . Is there a way we can import the asset tables having aws tag id into the cmdb of snow such that field and relationships gets transferred ? is there any approach apart from impo...
Hello all, Do all applications on servers get discovered in ServiceNow during horizontal discovery?orDo you have to manually add runs on:runs relationships?Thank you for your responses.
Hi All,I have tested the Get Device Collections activity workflow inputs successfully on a Microsoft System Center Configuration Manager (SCCM) host. The workflow is available in the Orchestration activity pack for SCCM: https://docs.servicenow.com/f...
Hi, I would like some help with something I've been observing.Some CIs are being updated by Midserver changing the Name and FQDN. In IRE I have setup CI Name as one of the identifiers. I want to create a new CI if the name of the server changes (as...
Hi Everyone, I have windows server which is discovered and it have Disk relationship. With relationship "Contains::Contained by" but it is not showing on CI form. Do i need to configure something for visiable Disk CI relationship to current CI on CI ...
On form which opens on Take Assessment button how to Hide Application Type question once open form using Jelly Script or HTML or Client Script in Metrics.
Hi community,The IRE capability is the way to go on updating CMDB and non-CMDB tables. Preferable, the IRE should be used in all methods of updating these tables so in updating using excel sheets and import sets, integrations and so on.An other way o...
On form which opens on Take Assessment button how to Hide Application Type question.
I am trying to use CMDB Principal functionality in current version Utah (which is upgraded from version before Quebec ). I have added the property *com.snc.task.principal_class_filter* and value as task tables for Inc, Prob and Change, but this does ...
Hello all, We currently have servers that run a vendor OS with an internal team managing the hardware it runs on. We don't have the ability to discover the servers so we're manually creating them. Is this best practice? I appreciate any help. Thanks,...
