I'm developing a policy to automatically archive Configuration Items (CIs) that meet specific criteria, including retirement over two years ago. However, I'm unable to locate a 'retired_date' or similar field in the Condition Filter to create a condi...
Hello, We have implemented a Service Graph Connector integration in CMDB and have a requirement to set the 'Environment' field value to 'Production' only while inserting/creating the record. Later if the 'Environment' field value is manually updated,...
I have to import the user last check-in / last login information from service graph Intune to ServiceNow. Appreciate your help in advance !
We have a requirement to discover and populate APIs in cmdb, any idea how we can do this.Is there any out of the box patterns or plugins we can use for this.
Currently, the highest reoccurrence is monthly, but that would overwhelm my clients. Can we set them to yearly as we can with a Data Certification?Thanks!
Hello Community, We are looking for a Senior ServiceNow ITSM + ITOM Implementation specialist to work with us on projects with minimum 5+ years of experience. Must be local to the United States and eligible to work in the US. Remote work is OK. If in...
Hello, I have this error when I try to insert discovery credentials for window on my developer instance: "Error MessageAction Aborted: Password value cannot be saved due to technical issue. Please see KB1296997 for help." Is there a solution about...
We are facing an issue across all environments where the CMDB Dashboard and CMDB Workspace display duplicate CI records, but the “Remediate Duplicate Tasks” table remains empty. Additionally, in the “CMDB Health Result” table, CI records are shown wi...
Hi All,I need to calculate the sum of outages duration calculation for an incident to be populate dotation type custom field on Incident form for example INC0001234having 3 outages likeOUT000123 - outage duration 1 day 1 hour 10 mins OUT000124 - outa...
I'm looking at deploying a new MID server (in AWS) and was trying to find any documentation that might be able to guide me in terms of using Windows Server 2022 in GUI mode or in Core mode. I'd like to use Server Core if possible, but looking for som...
A healthy CMDB is not just about having some data — it’s about having the right data for the right class of Configuration Items (CIs) at the right time. In this post, I want to explore a powerful but often under-leveraged concept in ServiceNow CMDB...
I was not able to do a global search on the CIs part of scoped CMDB tables. Is there anything I need to enable for this. Note: Global search is working fine for the CIs part of globally scoped tables.
How to include Reference qualifier in Script Include and use in the Reference Qualifier override
Does anyone have the same issue? If yes what is the solution.KB: [CMDB Query Builder] Unable to add columns in the query to be shown in query results - Known Errordoes not help.On PDI that is on Yokohama it works, Xanadu is the one that has the issue...
Hi team, We have succssfully installed Agent file into few servers. While collecting data we are getting below error in ACC . So that 'Host Data Connection' is showing 'Connection failed' error.Error with CMDB Identification Engine while trying to cr...
