Resolved! problem
where is it i am trying to find out but not shoswing i am preparing for the cis exam
Forum Posts
CMDB Health - Orphan Remediation
Hi All,I'm looking into remediating several health issues with our CMDB.One significant issue is the number of Orphan Records on the estate, currently circa 50k+Will using remediation rules therefore generate 50k tasks, one per CI, or just one task?I...
Assigned To Intune
Hi, We want to add a validation on Intune Staging table, that if CI records already has "Assigned To" updated, Staging table value should not override it. If Assigned To on CI records is empty then only allow staging table to update "Assigned To" fi...
CSDM Lifecycle Diagram legend missing an H
Hi, studying for the CIS-DF exam I've noticed an unexplained entry on the Tangible / Physical CIs lifecycle diagram. In Design & Planning / Design / Build - What does DP represent?Thanks
Service Mapping for Tag-based Services (shared subscriptions/VMs/DBs)
Hi All, Wanted to understand your experience on handling infrastructure where we have shared Azure subscriptions and shared VMs, DBs, etc. (used by multiple applications). How did you capture the Tags (Application and Environment) at the right levels...
Flip flopping serial number in Yokohama
Hello, I am looking for assistance. Here are my Identification Rules, I am being told the Product Instance Identifier (which we are not using) should not be interfering with anything and it is fine being the OOB Rule and the highest priority. All my ...
MICROSOFT CA pattern based discovery limit issue
As we know, in ServiceNow Discovery, the Microsoft CA pattern has a default hard limit of 20,000 certificates per pattern execution. However, when I run the pattern with a reduced limit of 2,000 certificates, I still encounter a timeout error. From t...
Need help to do the integration of Oracle cloud with ServiceNow
Hello Experts, I am having a query regarding "Oracle Cloud integration with ServiceNow". Kindly help me if anyone has any idea on this, as we are planning to do this integration for our client. I have tried googling and searching for community as wel...
CIs by data integration source showing as error.
Hi,CMDB success advisor Data Foundations-CIs by data integration source showing as error. PFB screenshot.Thank you!
cmdb analysis
Hi Team, I need to do an analysis. I need to make some fields in a table mandatory. I need to analyze whether it will impact any upstream or downstream systems in service now. I have taken the data completeness. But when i checking some fields like f...
Resolved! Avoid dups during manual entry
Hello Team,ServiceNow OOB allows duplicate record while manual entry [by selecting Insert and stay] on Windows Server. The IRE works only during importing data.How do I avoid that? I think I need to write Business Rule on Before Insert but not sure h...
Service Impact Calculation in SNOW CMDB
Hi all,We're working on an Event/Alert Management use case where we need to automatically compute impacted services whenever an alert is raised on a Resource (CI), but our instance does not have Discovery or Service Mapping installed.Our CI hierarchy...
Discovery Dashboard in New UI Not Displaying Device Metrics – Data Visible in Core UI
We are experiencing an issue with the Discovery Dashboard after moving to the New User Interface (Workspace/UI Experience).Issue DescriptionThe following Discovery dashboard metrics are not displaying any results in the New UI:Newly Discovered Device...
Playbook should still open Existing execution if any of the tasks are directly/ind opened workspace
We have a Playbook triggered on Task(created from record producer).This will be the first task visible to agent in csm workspace as the 1st activity.From 2nd activity, the custom activity definition will call the subflow and create another Tasks by ...
ServiceNow CIS-DF Exam Weightings & Topic Analysis
The ServiceNow Certified Implementation Specialist – Data Foundations (CIS-DF) exam needs a strategic mindset when it comes to the CMDB and CSDM. To pass the exam, you need to be aware of the relative weight and number of questions for each domain. T...
