Hi Team, I am looking for the best approach for updating the Operational and Installed status during horizontal discovery. As far as I know, during horizontal discovery (IP-based), it does not pull these two statuses. Then how does it get updated? D...
Hi Community,Has anyone integrated Puppet with ServiceNow without an ITOM license (no Discovery / Service Graph)?Goal:Puppet is the source of truth, and ServiceNow consumes a limited dataset (e.g., nodes, OS, environment, selected facts)—not full CMD...
When I click browse button nothing is happening system just hangs. As this certification exam is free only till June Kindly help me asap.
Hi community! Has anyone done Cisco Service API integration into Servicenow CMDB. I am kind of wanting to know information about how to put this hardware types into our CMDB "Servers - Unified Computing","Fans","Hyperconverged Infrastructure","Switch...
Beyond the Basics: 7 CMDB Levers Most ServiceNow Developers Never Touch Stop writing custom scripts for problems the platform already solved.Author: Vikram Karety Read time: 10 minutes Let's be honest. If you have worked on a ServiceNow CMDB for mo...
Hello all, I have a requirement to integrate Axonius with ServiceNow. Can anyone please let me know if there is an OOB connector for this integration. If not then what would be the other way to integrate Axonius with ServiceNow. A quick help is reall...
I have a intergration with Cisco Catalyst. When the Service Now Mid Tier runs and comes across a device wth more than one serial Number it attempts to make them all individual CI's I have set he recon to run the switch apart from the Grand Parent wh...
I am currently integrating ServiceNow with Cisco Catalyst Center using a MID Server. When I test the connection, instead of seeing a green success message (for example, Connection Established), the system returns the message:“The request has been acc...
We've got an IRE behavior causing real data quality problems and I'm hoping someone's cracked this already.The scenario: Infrastructure teams refresh a device and keep the same hostname, though it is new hardware. They retire the old CI, we run Disco...
Hello all, When I am trying to update a Business Application record from flow designer,I am updating with Status --- Retired, Life Cycle Stage ---- End of Life, Life Cycle stage status --- Retired.the record is not getting updated with the values, in...
issue is this " servers have missed patching via automaion . 129 windows servers have missed patching even when the schedule field value was available in snow tool. why the patching was skipped for these servers. What should be done to resolve this...
Hi team,For the table cmdb_ci_sim_card, i want that only 2 attributes (sim type and mobile number) should have edit access to only those users who are part of the support group in the sim card record. For that i have created these 2 acl's but these a...
Hi All, Greetings, I have setup Azure integration in test instance for two test subscriptions and getting all the Azure resources along with other the 9 subscriptions, VMs, Software, Database, Linux server, Windows servers, Resource groups etc.Issue:...
Hi Everyone, I have a requirement to configure the Compliance Workspace similar to the Service Operations Workspace behavior.Specifically, when a record is clicked, it should open in a new tab within the workspace instead of replacing the current vie...
Hi All,We have observed that around 10% of the stale remediation tasks are getting closed without going through the remediation process. We have implemented a custom remediation process using a scheduled job that runs periodically under the System Ad...