Hi All, Could you please help me with CI class where i can put all the CIs which are just related to reporting purpose. Please let me know if there is any OOB class.If there is any Miscellaneous class which i can use for this .CIs would be used for ...
Hi all,I am looking for best practices on how I can differentiate the update of attributes of a CI record. For example, our CI form shows discovered and non-discovered fields. Only non-discovery fields should be available for update by a team, where ...
Hi every one, When you want to create a CI in the Product Model table. When you Click new, i have duplicates of Hardware Model. When you click on 'Edit Interceptor' you can see all the duplicates there as well and they all belong to the same Target U...
Hello Everyone,I have one service request user is saying At Alcobendas we created printers as server a long time ago, because that was the only class we were able to use at that time.Now we can use the Printer class and we would like to reclassify th...
We have an import that runs daily on a file with all existing workstations. In the onBefore transform script an error is logged if a new workstation is found that can't be coalesced to an existing record. After the import I want to have an incident w...
after running this four jobs Tenable.sc Open Vulnerabilities Integration:- this will pull all the vulnerability for servicenow from tableTenable.sc Fixed Vulnerabilities Integration:- what are vulnerability are fixed in tenableTenable.sc Plugin Integ...
Hi everybody.We are merging some legacy cmdb to the servicenow cmdb to have all data in one database and we can reduce the numbers.one of the things we need to map is the registration of the primary and secondary dns of a server.We already have mappe...
I have a requirement to make sure that Application Services have relationships to Business Applications where appropriate. I'm working through the Get Well playbooks for CMBD/CSDM and part of that process involves installing the CMDB/CSDM Data Founda...
What role is required to allow someone to see all attributes available for a CMDB class in the CI Class Manager? Our CMDB manager isn't able to see what attributes are available for a class, making it hard for him to clean up data as needed.
Hi All, I have created new application that application should only visible to Indian region users. please help on it
Hi, I have a few questions regarding retiring related CIs; regardless whether the process is manual or automated. As an example, I have an IP Switch that has been retired/decommissioned. We have set the Operational status to Non-operational and Statu...
Requirement: To create ACL to restrict any user from changing the State if it is already in closed Complete for Catalog Task table. I have implemented below scenario, but still it isn't working:Type: recordApplication: GlobalOperation: list_editAdmin...
Hello all, Could someone give a guidance how to report/relate SN Incidents and link it to the "contract_sla" table.CMDB INCIDENT table to "contract_sla" table.The goal of the report is to list the INC numbers and the SLA definitions (P1, P2 etc. - H...
Ci's creation and gathering template for the CMDB Project.
