During testing with the Data Manager, I noticed there are 3 OOB policies already configured and activated:Dependent CI ArchivalDependent CI DeletionDependent CI - RetireBoth the Deletion and Retire policies are generating tasks for what appears to be...
Hey All, How do you ensure that your Application to Server mappings stay up to date in the CMDB at your company? I would like to pursue ways for people to certify their data on a periodic basis but am having trouble finding a way to have people do so...
If I create a new scope/application and open this specific scope in mobile app builder. Will this act as creating a custom mobile app? How to make this specific scope mobile app only be available and custom to specific users? Is this how you create s...
Hi All,Is there any method to determine if there is an automatic method of deriving if a server is a database server from CMDB. (e.g., relationship to a database instance automatically or with a manual flag) . We are looking for the best practices t...
Looking to know which breakdown sources, breakdowns, indicators as well as what PA jobs are needing to be activated and scheduled to run to populate the CMDB Workspace. Thank you for your time!
Posting here as I was not able to find any help on the internet. When I run discovery against a Linux Server using its public IP (IPv4) this IP is not populated in the CMDB. I get Only the Private IP address of the CI along with some public IPv6 add...
Hello Experts,I have a query as below : I want to extract all the Duplicate Ci's in the Table -(Cmdb_ci_cmp_resource), where in I want two attributes as duplicate on one CI, for instance , say CI "A" has Display name and Object ID both similar to an...
Out-of-the-box ServiceNow configuration allows all users with the ITIL role to create, edit, and delete Configuration Items (CIs) in ServiceNow.I would like to change this so that:1) ITIL users have read-only access.2) Only users with the admin role ...
I have an issue with discovery. It sometimes populates the public (or home) IP address of a VPN client onto the CI record. See attached. How can I define what IP address gets populated, or at least avoid populating these addresses.
Looking to design in Mobile App Builder but hoping to as well be able to use the app from a browser as this would be easier to test.
Hi,We are setting up the service graph connector for Crowdstrike and after the initial load I can see a bunch of errors. Some of these relate to Crowdstrike not passing over values for mandatory attributes in the target class ... for example - "REQUI...
Hello Everyone, I am new to Service Mapping So, can any one please share your inputs on Service Mapping Machine Learning Methodology.If possible could you please share step by step process to Implement the Service Mapping ML from scratch.
Hello All, I have installed Service Mapping Plus on my instance but i can't view the list of Application Service Candidates/ML powered candidates so could you please suggest how to get the list of candidates over there. Please refer the screenshot fo...
We have a number of users running large queries and reports during normal work hours that may be having a negative effect on performance. Is there a way we can put limits on number of rows returned for certain groups of users?Thanks
While Discovery implementation I am getting 0 OID in ECC queue for some of the printers devices.from where I can retrieve these OIDs for respective Printer Model.Please advise.
