I have a requirement that whenever the asset manager manually creates records, if they alter the syntax while making the record, the system automatically generates duplicate records. To prevent this, I want identification rules to be applied to speci...
Hi All, We are working to find duplicate CIs present in system which are not identified by system to create deduplicate tasks. Some of class we excluded as its expected to have same display name in that particular class Ex : cmdb_ci_app_server_tomca...
Hello all, I have been working as a CMDB Admin for a year and a half now.We are discovering computers, window and Linux servers, switches, routers, access points, firewalls, F5s.I have setup data manager to retire and archive CIs.I've turned on the n...
Please excuse my lack of knowledge in this space as I'm just getting more familiar with using RTE. Some existing posts mention transform maps, but I'm using Robust Import Set Transformer, not a Transform Map. Is there an RTE entity operation, or som...
Hi Team, I would like to know the purpose of the OOB Script Includes 'ProductUtil' and where it is invoked from.Please share some real-time scenarios. ThanksVijay
Hi Guys, We wanted to remove stale records from cmdb_rel_ci table, we would like to know what criteria can use to remove stale relationships records. We have been thinking below criteriaCriteria 1 : Parent CI is retired AND Parent's most recent disco...
HelloIn Federal government many agencies have adopted GSA's Enterprise Infrastructure Solution, https://www.gsa.gov/technology/it-contract-vehicles-and-purchasing-programs/telecommunications-and-network-services/enterprise-infrastructure-solutions. S...
Hello all,Does anyone know which filter conditions to use in the SN Repport Designer to produce the following report - Incorrect downstream CI relationships for Database Instances. I have attached the screenshot for the report I run.Thank you for you...
hi, the ECC Sender Files have grown quite a lot in the MID server (18Gb in one folder alone), I have a couple of questions about them: a) Is there any issues in deleting a portion of them?b) in the case the answer to question a) is "yes", I am assumi...
Hi All, Currently we are testing device42 to pull CIs services and asset details to Servicenow. But checking if we can replace the Integration Hub in place of device42. I know we cannot directly replace it but indirectly is there any chance to pull I...
I have a duplicate Tomcat Application Sever created in the CMDB. i.e. one Tomcat application server (cmdb_ci_app_server_tomcat) has duplicate records created. Updated the dependent identifier for the class but when I ran the duplicate job, it did no...
Hi All, Need to know how to configure BigFix ServiceNow Data Flow in ServiceNow. If anyone has worked on this or have any idea on how to do this, like pre-requisites needed, what it does etc., it would be helpful. Please let me know if any answers av...
For the export part - I tried with export sets and it is working and file is placed in mid-server.I want to send the JSON file from mid-server to target SFTP.How can I achieve it? Do i need to write any scripts?Please suggest me a helpful approach. @...
Hello All,Can anyone suggest a practice to handle Orphan CIs. Kind Regards,SarthsShri21
Is there any GET method in Identification and Reconciliation APIs. I have checked but there is only POST method. I want an API such that it should GET me the data from an instance avoiding the duplicates . How can I achieve this.
