I recently upgraded our SCCM connector to Service Graph.I'm a little confused on how data is getting mapped for Servers.Can anyone direct me to where in the Robust Transform Class is getting set? I'd like to have the servers coming over from SCCM to ...
Hi, Does anybody know of a tutorial (video especially) that can teach me how to replicate a functionnality from one workspace to another in servicenow ? Thanks, Thomas
I attempting to create a JDBC DB2 data source connection. I have followed the steps in the manual and uploaded the jar file db2jcc4.jar. I fill out the form and update the URL to match the URL in my sql client by adding securityMechanism=13; to the ...
Hello team, We are exploring ACC agents to populate our CMDB. Just curious about if ACC uses the IRE while creating or updating CIs in CMDB. I did not find any references in related Script includes. At multiple places, I found references to GlideReco...
All, I get an Excel file from a Computer vendor containing all the fields I need to create assets from that file. Each new Asset also creates a record on CMDB_CI_COMPUTER and all of the fields we need are populated.I have an issue with the Cost field...
I'm not sure if this is the correct forum, but here we go:I am trying to build a Database View that shows:Servers Related to Application Services that again is related to Business Applications.I am using the cmdb_rel_ci for relations:It will not work...
Hi All, I have updated CI from Old models to new models with transform map from 'on before' script.I am importing one spreadsheet with 2 columns(Old model SysID, New Model Sys ID).It is working fine but for few CIs Model IDs are updated even Model I...
Hello,Can you please help me with the below request?How I can inactive Model categories under Product Catalog > Product Model > Model CategoriesI wanted to inactive highlighted one because it doesn't have any value in it. Thanks
Good evening ServiceNow Community! I am currently working on a weird issue pertaining to view rights for dashboard reports. Originally, we had created a custom role that contained the cmdb_read role and then gave Everyone with that custom role view a...
Hello friends, We have a need to create the Hybrid identifier by performing query on the same table and lookup against some other table. But I am not able to prepare the IRE payload for the same. Do i need to state explicitly values/keys for Lookup i...
I have created a update set, want to delete it now.But the delete option is graded out.Please let me know how can we delete the update set.
HelloWe have a requirement to query and read the data from CMDB tables which is hosted on cloud. External application which reads data from CMDB is hosted on-prem. The volume of queries to CMDB tables will be in high. What is the best way to fetch th...
I have created a data source to create 100 hardware records, It is uploading all the fields correctly in the alm_hardware table except Configuration Item.All 100 computers model category is "Computer" when i create new hardware records via data sour...
