We are integrating our ServiceNow instance with Intune application, https://www.servicenow.com/community/cmdb-forum/intune-integration-with-servicenow/m-p/2555215by following the above URL done the required part mentioned, can you please guide us wha...
In which table to store Website Domains and URLs in the CMDB? As there are multiple redirect URLs for one website, how to store all those? cmdb_ci_web_site is being populated by Discovery with our internal websites, we need to store all external webs...
I'm trying to copy certain attributes (i.e. assigned to, department, location) from one CI to another (trying to use this in a PC Refresh workflow). The problem I'm having is that when I try to update the record with the new information, I get a "pr...
Hello All,Subject: Need Help in Configuring ServiceNow to DCTrack Integration Using Universal Connector. Am doing a Integration with DCTrack to ServieNow using the Universal Connector, so if anyone has done this using the Universal connector please h...
Hi Experts, I have a couple of questions in terms of Best practices for CMDB data. 1. We are using the network and server data for RU billing purposes every month. One challenge we are facing here is how to validate to RU. As you see, the auto-di...
Hi there!I want to learn cmdb - discovery can you please tell me what are the topics it covers so that i can understand and practice to them
Some Linux servers are getting discovered using 'x' credentials which is created long back.But now network team is highlighted that are not managing this 'x' account instead they have created 'y' account and managing this account as a unique one for ...
Hi All,I have been trying to transform data from staging table to source table. But while doing it, data is not getting inserted into target table.Getting an error message 'transform map record not provided transform stopped ServiceNow'. What can be ...
Hi ServiceNow Team,I am interested to learn Dynatrace with ServiceNow Integration I am unable to find any documentation in ServiceNow about this topic.Kindly guide
Hi Team, We're having issue in discovering Windows servers. Some server authenticates using WMI but some using WinRM as the value of the config parameter of the MID server but we can only configure one. Is there a way to use both? If we remove the pa...
Hello,in docs (https://docs.servicenow.com/bundle/washingtondc-servicenow-platform/page/product/configuration-management/concept/cmdb-integration-intune.html) it is mentioned that the target CMDB tables for Intune Service Graph Connector are the foll...
When adding the choice to the list it stay and when I hit save it will say 100% but when I refresh the form it will not show any ideas?I tried adding it to the choices list table and did not work and also inactive is not checked
Hi folks,I've a requirement to load CI's with different classes.I'm passing Class label (windows server, Application service etc..,) in excel, after import i've noticed class is being set as 'configuration Item' . I know that we should pass class nam...
We are looking to the CMDB Workspace to try and make use of it, and I am trying to add some functional views for some of the forms that don't default with a CMDB - Workspace view. I created one for cmdb_ci_endpoint_db2sql under cmdb_browse so it wou...
Hello Everyone, There is an oob module which helps to restrict/hide relationships on CI form relation and dependency view map.It is very strright forward to configure in cmdb_rel_filter. But I don't found any documention in detail for this table/mod...