We have an airWatch ServiceNow integration with service graph connector plugin approach. It has a robust transform map and primary key for handheld devices are via IRE of cmdb. Can I know how we can find out if the data/record is created for the fir...
Hello All, We are looking to normalize the existing manufacturer values after creating the normalized mappings. Please help us if anyone knows the job to run or the process to normalize the field. Regards,Shaik Mahaboob Basha
Why am I unable to add a field to the form, can add but it will go to the bottom and create a new tab by clicking on the plus Wondering why cannot edit or add existing fields in form design
Hello,We are implementing EMC discovery for below devices ,what are the prerequisite need to be taken care: Accelarator Node ; Unity 600 ; XTREMIO X02 ; Unity-600F ; Unity-500 ;VNXe3200 ; PowerStorage7000What configuration mneed to be done at EMC an...
hi there i have some data coming an external source that i have set up a import set to for but based off the value of one column i want a import the data in to different tables in the CMDB. some will go to the services table (cmdb_ci_service) the ...
I want to create a exact duplicate of a current table and its records. How can i about doing this? Is there any way of doing this wayout scripting? Like a button that just lets me make a copy? Or do i need to write a script?
I ran into a problem trying to setup the view for CMDB - Workspace for cmdb_ci_vmware_nic that I haven't encountered elsewhere and even when I reverted and tried again, I got a pretty similar situation but I'm not sure where to look for the flaw. I d...
Modification for business rule not to grant approver_user role for the manager having snc_external role
hi.I want to create a business rule so that a single search condition is displayed in a delegate operation. example)A user login > search a table.list > showing condition like name is abc (I want to display it automatically without having to select i...
Hello,We've received reports on having duplicate records, i.e. same name and version, in the cmdb_ci_spkg table, with the install count containing different values.The CIs are discovered through the SCCM, but even there were multiple sources, I'm ass...
1.Ran the quick discovery for IP 10.20.172.4.2. r3-srpbm-co17-01-swx-01 - The discovery is updating the latest record which do not have any serial number. Ideally the discovery must check the host name, serial number and then update.3. When any suffi...
Which?
Hello, The purpose is to change the field type of "Environment" field of Configuration Item [cmdb_ci] table, from "String" field (standard) to a "Reference" field.I would like to know if there is any impact on any standard OOB process/flow in Service...
HiI want to know CIs which are hardware class is not processed via IRE? In which table and what type of conditions should I apply on which fields?
How to generate a report of all the integrations integrated with servicenow.Which table to consider?Where can I find out the integratons data?How much IntegrationsHub is useful here.
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