CMDB Fundamentals Task 13 Configure Remediation

[Kathy Wages]

When I click on the Orphan CI on the CMDB Dashboard, the Orphan CI does not have a Remediate button. Not sure what is wrong and dont know how to fix it. Need help!

[Dr Atul G- LNG]

Hi @Kathy Wages 

Please check you login with right user / have valid access and role and then check.

[Kathy Wages]

I have been logged in as a System Administrator for all the Tasks.

[SN_Learn]

Hi @Kathy Wages ,

Please check the below thread and repeat the steps:

CMDB health simulator Task 13 configuring remediation 

Also, check the below UI action is active and satisfied the condition

https://<your_instance_name>.service-now.com/sys_ui_action.do?sys_id=31438f8337101200f212cc028e41f1b...

Mark this as Helpful / Accept the Solution if this helps

[Kathy Wages]

Thanks for the information, I was able to get my CMDB Fundamentals Badge.