role required for read only access for cmdb_ci_server table for api user
what would be best role to provide read only access for cmdb_ci_server table for api user ?
Forum Posts
ITOM License
Hi Team, Good day! In our instance we purchased only 1200 ITOM license but we utilized 1700 license. We need to minimize it.So, I have been change the state as "Operational status" and "Installed" as "retired".If this will reduce the ITOM license, or...
How to Pass Payload to Pre-Post Pattern Script?
I am working on an extension section where I need to pull a file from the device and trying to pass it down to Pattern Pre/Post Script (When to execute = Post sensor). In this process, I pull the data and storing it in pattern table>column but not su...
Service Graph connector for Solarwinds
Hello, I am trying to integrate Service graph connector for Solarwinds with ServiceNow but I am getting below error message. Please anyone help me on the below error and how to resolvecom.snc.process_flow.exception.ProcessAutomationException: Error c...
Field is not visible neither on a form nor in XML
We have a problem with one field ip_address. Field is added to the form in a default view through form layout This field is also added via form designerWe've checked client scripts, ui policies, acls, dictionary entry, table settings as well - nothin...
Tag Mapping for on Premises Server
Hi,I would like to know is there way we can use the TAG mapping for on Premises Servers (Non-Cloud).If the Server team's tag the servers just like as Cloud team does. Will the Discovery will able to scan the tag key values of the on Prem servers?What...
Resolved! ITOM License consumption for Unresolved Objects?
Hi, Implemented Event Management with source PRTG tool, We been received events on Event Rules and those rules are captured in "Unresolved Objects" and consume Licenses.These entries are available in License Usage table "em_unique_nodes", since these...
CMDB Best Practices session in pptx format?
Hi, Is there any way to get this presentation in pptx format? CMDB Best Practices session
ETL IntegrationHub cannot create attribute
HiWe installed and configured the Service Graph Connector for SCCM in QA. We then checked the Computer table mappings using ETL IntegrationHub. We noticed the attribute named ‘Valid’ was missing from all Serial Number Lookups.We added the attribute,...
Resolved! How can I change a choice field to a string field
I have a field on a custom table which is of type Choice. I need to convert it to a type String.In my nonprod instance, I was able to make the change from Choice to String in the dictionary entry. But the field still appears on the form as a choice...
Best Practices to configure SSH Credentials
Hello, I am looking for best practice to configure SSH credentials. Br,
Scope of VMware Aria Operations Management Pack for ServiceNow
Hello everyoneI have a client who wants to do automation for the growth of virtual machine disks, the idea is that we create a request through the service portal, a Request Item, I am working on a flow in which I plan to invoke the integration toward...
IntegrationHub ETL Script not working
Hi All, This question is related to the IntegrationHub ETL also with Robust Transform Map. The requirement is such that the while "Prepare and Preview data" in the Prepare Source Data for mapping, I have created a new field which is called "DeDuplica...
Catalog item variable to select CI related to another CI
I am trying to build a catalog item that will select an IBM Websphere record on a server. I would like to select the server on a variable and then only show the websphere records with a runs on relations with that server on another variable. I need t...
Documentation for CMDB
Hello fellow CMDBians, What are the tools you use to document all the integrations, data sources etc. which are updating your CMDBs? In large environments with multiple sources of data it is sometimes hard to track what updates cmdb_ci_xyz.zyx. Then...
