how to call email script in send email action in flowdesigner
Hi team, i want to call email script in my send email action in flow designer please suggest
Forum Posts
How can i use display value instead of sysid in spreadsheet?
Hi Community,My use case:--I am importing data into the COMPUTER table, but i want if the user selects os is Windows, then the same record should be inserted into Windows Server and i did that. But the problem is when i import data into computer clas...
Attestation of CI
Hello Team,I have configured the attestation policy , but when the task is generated I am not able to see auto attest CI option. I have enabled discovery and added the property as specified in the below link.#https://docs.servicenow.com/en-US/bundle/...
Resolved! CMDB Health | What is the purpose of the "Active" field in the "CMDB Health Result" table
Hi - I am working on a large CMDB implementation and so far I have not managed to see the value for the Recommended Fields score. I keep going above the threshold which is currently set at 700K. However, after running the jobs, I can see that I onl...
Is CMDB serial number field case sensitive?
Hi, Clients CMDB is being updated manually using transform map. We have now integrated SCCM to pull the end user devices. But we have encountered a case where serial number is present in the CMDB in small alphabets (eg: etwagsn) and when SCCM is brin...
Qualys CMDB Sync App not working as expected. Pulling data and creating duplicates
We have installed the Qualys CMDB Sync application (2.2.0) latest version. We have detected that it creates duplicate CI's and we don't know how to prevent this. We have read all the Qualys Cloud Platform documentation when installing it on our test ...
JBOSS discovery
Hi All,We are working on JBOSS discovery and we need to get few field values from the host server into JBOSS table(cmdb_ci_app_server_jboss). EX: If the JBOSS is installed in Windows and the server has a field called Application. Now we need to captu...
Import logs are not created when you import something using the transform maps from SanDiego Version
I have recently observed that Import logs are not created when you import something using the transform maps. Below is the resolution of this issue, In order to enable the import logs again,you have to create this property and set it to true: glide.i...
IntegrationHub ETL - Missing Mappings
HiRecently we noticed that some of the default Service Graph SCCM connector mappings were missing.We don’t know why this happened.See screenshots for example missing mappings such as ‘Source Native Key’, ‘Name’ , ‘Serial Number’.When we try to remap,...
Most frequent logged in user
Hello! I'm trying to find some information related to the field/column labeled "Most frequent logged in user" that I see in my SNow instance. It appears to be OOTB, but I'm not able to find any documentation that helps me understand what the purpose ...
Resolved! Scripted Audits and CMDB Dashboard
Hi Scripted audits (cert_audit of type scripted) results are not taken into account in the CMDB Dashboard. I don't see any reason why they would not based on documentation. Has anyone ever managed to do this? Am I missing something? RegardsFlorian
ServiceNow Discovery / Unified PIM integration
We have integration configured with ServiceNow and CyberArk and it is working fine for Windows, Linux and vCenter service accounts.Now we are trying to integrate an Azure account, we have it working using “internal” credentials(store credentials in C...
How to best represent a Meeting Room in CMDB?
We are discussing the best way to somehow incorporate our meeting rooms in the CMDB. They contain various technical equipment (Teams PC, screen, digtal whiteboards aka touchscreen, and other special equipment) and our Servicedesk would like to open a...
Resolved! Impacted CI - No Services Found
Hi, I am testing a change, when I selected a CI as affected CI. The Impacted CI/Services tab- list is empty. Logically there should be 3 services over here. Any idea, why services are not picked. There are relationships b/w the CI i selected and pare...
REST API for Snowflake and servicenow
Hi Community , we have requirement that we have to load the record in servicenow cmdb_ci from snowflake , but we are not sure which connection would be best , we have referred some article they says Snowflake doesn't recommend JDBC, some says rest Ap...
