What roles/permissions are needed to see the information listed in the SG-Intune Device Related tab for cmdb_ci_handheld CIs imported from Intune Service Graph Connector?Admins can see but general users cannot and cannot find any info in the docs.Tha...
Hello All,I am getting error after processing the data by IH-ETL. We have picked import set generated by REST insert multiple and putting the data in stagging table. By using IH-ETL transformed the data and mapped it to the respective fields. For thi...
Hi all.Just a general question. I know the definition of Assets vs CI but still torn if mobile devices such as smartphones, cellphone phones, and AirCard should be entered as Assets or CIs. For anyone who has done this, please let me know and provide...
Hi Team, We need to store audio video devices in cmdb.We are expecting the Meeting Room number or name will be the primary key for identifying also we need to include the different audio video devices in each room.Is there any way or samples for this...
Hello All, I have a report that I recently updated that had a PA indicator and a widget tied to it. In the report I am able to dot walk asset to the asset. Function field, but in the PA indicator I am not able to do this. The report conditions are as...
Hi, All.I have installed all the plugin need for Handheld Computing device.However, when I wanted to input/create new entry the form is not available on search.I need to go though this to get the form:Is there a way that this can be available in navi...
Hi , Am looking for attribute comparation details for both applications BMC Remedy CMDB Vs Servicenow CMDB. Example : In remedy Eq admin attribute is equal to Support group in Servicenow. Like this all attributes data is anyone have? @Servicenow @C...
I have a report on a dashboard that displays a score of the infrastructure related to services. We have a choice field called service team that is on the cmdb_ci table as well as all of the cmdb_ci_service tables. The values on the service tables ar...
I have installed Service graph connector for sccm and intune in my client dev instance. I noticed the intune connector feeds data to computer, software and other tables. I need intune to feed data to cmdb_ci_comm (Communication Devices) tables. We ar...
Hi community;I want to understand the complete architecture of CMDB, and if we want to use service Mapping, how we can customize according to clients services requirement.
Are there official definitions for what a relationship type actually means? Personally, I see a difference between Consumes, Depends on and Contains but others I talk to use them interchangeably. ConsumesTakes from the other, data, instructions, et...
Hi guys,Hardware models and computer model which under comes under product catalog both are same or different ,How to Create a new Computer Model IDsLenovo ThinkStation P360Lenovo ThinkStation P360 Ultra Can you please assist me.Thanks in advance.
Hi guys, I am after a little advice around mapping database CIs to application services. We recently mapped 120 SQL servers (windows servers) to application services during one of our first iterations of creating a meaningful CMDB. These windows ser...
Can I get help to understand what is 'assigned to' on computer in ServiceNow mapped to from Intune? There are two fields in Intune - 'Primary User' and 'Enrolled User' I can see the data stream is using the API /deviceManagement/managedDevices/ Th...
Hi, In alm_hardware table by default the Sate and Substate getting updated with the previous value and updated by showing with different user and not at all related to any previous value.how can we fix this issue in the system? thanks
