Resolved! Number of incidents opened and not updated during the last 5 days
How to get the *number of incidents opened and not updated during the last 5 days
Forum Posts
I'm getting issue in installation of discovery plugin
@you recently requested the "Discovery" plugin to be activated on your personal development instance: dev118054. Unfortunately the plugin was not activated. Please report this issue in the Instance Help section of the ServiceNow Developer Community.
Are Dynamic CI Relationships Possible OR Is It Not Needed?
Questions: Is it needed? Maybe we're thinking about things wrong and we and need a new perspective. Use CaseWe want to see infrastructure that supports this service AND infrastructure used to support the infrastructure that supports the infrastructu...
Make forms Read only for a group of people for all cmdb ci tables
As an L1 Technician group person I can modify the CMDB this seems to be incorrect ,so i need make forms read only for that group for all cmdb ci tables here i cannot use ACL's could you please anyone suggest best way to do complete this requiremen...
Resolved! Assignment group time caliculation
Hello All,I have a assignment group in my custom table so when the assignment group is assigned and different assignment group it got assigned i want to calculate time between each assignment group assigned. Thanks,Siddu.
RITM BAND APPROVAL
below 100 pounds - no approval for all bandsbelow 300 pounds - no approval for only M, D bands, approval needed for all C bandsbelow 500 pounds - no approval for only D band, approval needed for all C, M bands----------------------------for ALL D ban...
Mid Server Requirement for Service Graph Connector for Microsoft Intune
Hi All, I am configuring SG for Intune and there is a step to configure Mid Server. Is it required to have mid server configured for SG-Intune. As its mentioned on Docs in its configuration steps - If needed, configure the MID Server. How do I identi...
CMDB - Model ID Field
Hi, When CI's are created manually, the Model ID field is set to "Unknown" and sometimes its set to some other values. Which script/code sets the Model ID field on CI when created manually?
Problem additional field physicalMemoryInBytes from Intune with Service Graph Connector
Dear Community, I trust that you are doing well, We have done an integration Service Now > Intune with Service Graph Connector, everything is working fine but we need additionals properties / attributes like Jointype, and others and especially physic...
Resolved! List collector has empty pick list until user enters a character in the "available" filter box.
I have a catalog form with a list collector variable which points to cmdb_ci_server. The list collector also has a dynamic filter which filters the list of servers for the pick list in the left pane of the list collector. My problem is that the l...
Resolved! change color of service field
Help me do this please : Inform operators that the impacted Service is critical:When the “Impacted Service” is “Critical”, the name of the service is displayed in RedIf the impacted service is “Medium Criticality” the service name is orange
How to import CI relationship from excel to Servicenow CMDB
Hi Team, We are trying to import data from excel to ServiceNow using Integration HUB ETL.Our excel data has Parent-Child relationships in excel.Example- Equipment-->Slot-->Card-->PortMulti level relationship. How can we import data along with relatio...
Discovery of a TLS Certificate in Windows Server not found
Hello, As of today, I've been running Certificate Discovery for some months and already more than 2,500 Certificates are in our CMDB. Now I'm interested in discovering one Certificate in a Windows Server that expired last month and gave us issues, a...
Resolved! Need to create worknotes field in custom table which should show like same in incident table
HI Team, There is a requirement to create a work notes field in a custom table which is not extending the Task table. Any notes added to the work notes should show the user name and timestamp below as shown in activities in Incident
Service configuration Item association table relationship
Hi Everyone, Hope you are doing well. When I removed mainframe CI from application service map usually it removes the relationship from Service configuration Item association table but it is still showing the relationship in Service configuration Ite...
