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Tanium connector throwing error

We are trying to establish SG-Tanium connector, done all the steps but while trying to configure the view we are getting error-  " Error: Unable to make a connection to Tanium. Please check your connection, credential and view configuration. Check sy...

Resolved! SCCM SGC requiring identification rules for non-CI tables?

Hello! We are working to implement the SCCM Service Graph Connector, but have run into a problem. The payload is immediately going into the CMDB IRE Incomplete Payloads table, I believe because we are getting an IDENTIFICATION_RULE_MISSING error on t...

Resolved! How to subtract 15 months from date field value

Hi All,We have two date fields A and B. A will auto populate with some date value from inbound integration, need to subtract this date with 15 months and populate it on B date field. How can we subtract A date field value with 15 months. Thank you.

Anil74 by Tera Guru
  • 1364 Views
  • 3 replies
  • 1 helpfuls

CI Classes for technology

Hi, I am trying to working out where a few Storage and Network devices should sit in the CMDB Class hierarchy. Not being a real expert in this area it would be great to hear any experience people have had. These are the device types I am looking at:-...

Resolved! Linking cmdb_ci_server and cmdb_ci_spkg

The following document stated to use the "cmdb_sw_instance" table to link Hardware and Software, but I could not find the "cmdb_sw_instance" table in the table list.Which table are you referring to?https://docs.servicenow.com/ja-JP/bundle/rome-servic...

miyu by Tera Guru
  • 2227 Views
  • 4 replies
  • 0 helpfuls

How to prove that the CMDB is complete and accurate

Hi CMDB/CSDM experts,As CMDB administrators one of the biggest challenges is, how do you prove that the CMDB is complete and accurate. Within my team we are very much struggling with this. We believe we are, but how do you prove this?So we are thinki...

How to create IRE rules to avoid duplicate CI creation ?

Hello Team,  How to create IRE rules to avoid duplicate CI creation ? I can see 3 CI created with same IP address, How Can we avoide creating duplicate CI ? Can you please some one help to create IRE rules to avoid duplicate CI creation. ThanksAshok

B Ashok by Tera Guru
  • 811 Views
  • 1 replies
  • 1 helpfuls

Resolved! import data from excel sheet to 5 different cmdb tables

I have data in an excel sheet which contains 5 columns. Each column represents a cmdb class. I want to upload the excel sheet using transform maps and then upload first column data into one target cmdb class and second column data into another cmdb c...

Nilofer1 by Giga Expert
  • 950 Views
  • 2 replies
  • 0 helpfuls