Hi team, I have a customer that is working internally to improve the data on their business application object. They have defined fields and values they want to capture, but still having some troubles determining which fields in SN to use to capture ...
Hello, I noticed that fields in "Discovery Source" are overwritten by ServiceWatch. The real Discovery source were IDS or Excel import. 1. I tried to identify one asset and checked the asset class - it was under Hardware. I checked any reconcilation...
If the identifier entry in the identification rule of cmbd is of lookup type. Where does the search on table data come from?
I am building a robust transform ETL definition and have it almost working. I have the glide operation working but I need it to only run if the source field is not empty. I see the "Is Conditional" check box and see that when I check it there is a pl...
Hi ,I need to create a relationship through flow designer.What I need is on the basis of hirearchy relationship should be made.for eg-: I need to create relationship between dynamic CI group to Application CI's whatever child class are coming under a...
i want to increase the threshold value for the KPI.how to setup that?it is showing me message on dashboard that failure threshold reached.how to fix this error?
I set up the Jamf service graph connector. I ran the test load 20 connections and its successful. I see it has pulled in 15 devices and I open the records. For the import set. Keep in mind "State" says pending but this is still happening when "State...
I'm in my Tokyo developer instance trying out the CMDB Health Metric task creation. However, when setting it up, it only allows me to populate the "task assignee Group" with an assignment group from the groups table. Is there any ability to easily ge...
How can we check if CMDB records are created by Discovery or manually or by both? For e.g. manual input from solariwnds , intune, AD information
What are potential recovery options in case the CMDB is somehow compromised and the audit tables are not able to be used to recover the data? Some potential options could include copying the tables, exporting the data turning on additional logging......
Hi, I have Business Rule and the error messgae is getting displayed eventhough i have filled the worknotes and update When - Before Condition - State changes to Assess (function executeRule(current, previous /*null when async*/ ) { var leadTime = gs....
Working on a CMDB with a huge number of irrelevant CIs & Classes ( confirmed irrelevance from the relevant Business and Technical owners). Would really help if I could some guidance on it.
How to map Iaas, Paas and Saas in servicenow?
Hi, In fact the question applies to any Model category that is not OOB (not only appliances).. One concern in my organization: what happens if we create a model category (for a CI class and asset class) and later Servicenow creates an OOB model categ...
I need to import data to Computer (cmdb_ci_computer) and DIsk (cmdb_ci_disk) by transform maps at the same time, and I will excuse the transform map by order. but I don't know how to set the pass the Computer sys_id to DIsk because the Computer wou...
