Adding Hover Text in native UI
Is the addition of Hover Text possible in Native UI?If yes, how can it be achieved ?
Forum Posts
CMDB dashboard : Need Help on the Duplication rule
Hi , 1 . In CMDB Dashboard need help on the below points ->Duplication rule : if any ci is name is found twice it is creating a duplicate task.In cmdb_helath_result : it is tasking as duplicate record found and creating task in that reconcile_d...
Unable to set Company field on many Configuration Items
Hi,We've encountered an issue where Staff at "COMPANY X" can only see CIs registered against "COMPANY X".This itself isn't an issue, however there are a number of CI Classes, such as Application, Application Service where the Company field isn't edit...
Resolved! Integrations CMDB/ ITOM
Hi, As a new SAAS company, born out of a split from parent, subsequent acquisition and data centre moves (a lot of moving parts!) we have a requirement to 'discover' / 'log' a whole host of integrations between all the systems we have. Some are custo...
Show assigned CI's for user on incident form
Hi I have a requirement to show a users assigned CI's on the incident form.I can see this as a related list on the user record by adding the configuration item related list (see below) What I want to happen is have access to this on the incident for...
change approvals
how to create approvals for ci owners of ci related with the primary ci in the change request if anyone known pls help me
CMDB Simulator Task 10 - Remediate Duplicates
Hello.I am working for this CMDB simulator and i am not able to validate this one taskTask 10: Remediate DuplicatesI tried all the steps as requested but not able to complete the validations. Keep getting the below error - Did you retain the oldest ...
How to find existing MID Server service account
Hi,How can i find existing MID server service account which was setup 2 years back ? is there any command to get it or is it get stored anywhere in ServiceNow? Thanks,JG
Resolved! List All the application which are linked to any server
I want to list out all the APAC Life, Non Life application which are linked to any server.
Is there a place to store local and domain users servers and applications in the CMDB?
We have a SOX Compliance requirement to track the users that have access to certain applications. That list is compared to a list of approved users by our compliance team. I'm wondering if there's a spot in the CMDB where we could keep track of these...
Resolved! Add new status to cmdb_ci table
Hi All,I am looking forward to adding a new option 'in transit' in my cmdb_ci>status dropdown. The present options available are shown in the screenshot.Please suggest, if it is ok to simply add a new choice option in the dropdown, or if there is som...
CMDB Health Dashhboard
I am standing up the CMDB Health Dashboard:1. Under Correctness, I don't want to use the Staleness metric now. How can I turn this off? 2. Under the Correctness, how can I show Two or more CI classes, I have tried and only shows the first CI Clas...
Query Builder not working
Hello gurusWhy Query results is No records found even there is relation between server and offering (picture2 below)?No filter used for server neither for Offering.
Is there a CI Class for Microsoft Teams Rooms?
Is there a CI Class for Microsoft Teams Rooms? I'm integrating Microsoft Teams Rooms Pro Management with ServiceNow (see https://learn.microsoft.com/en-us/microsoftteams/rooms/microsoft-teams-rooms-configure-servicenow) and would like to have the Mi...
Service Graph Data Visualizer Access for Non-Admins
We are implementing Service Graph Connectors and have installed the Service Graph Data Visualizer plugin from the ServiceNow Store. We'd like to make this available to some of our support staff, but the full functionality of the Data Visualizer appea...
