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Device42 to ServiceNow

Hi Team,  We have integrated Device42 to ServiceNow with Device42 cloud connector.  Her I have a doubt.1. Device42 Appliance pushing the data to ServiceNowor2. ServiceNow is pulling data from Device42 Appliance. Can you please help me on this. Thanks...

B Ashok by Tera Guru
  • 690 Views
  • 4 replies
  • 4 helpfuls

Resolved! Assigned to configuration between hardware table and CI Form

Hello Everyone,I have a doubt on "Assigned to" field configuration in the Hardware table(alm_hardware) and CI Form (cmdb_ci_computer).For Example If I change the "assigned to" field in the hardware table , the same user is updating in the CI Form.The...

Prince Sai by Giga Expert
  • 1035 Views
  • 4 replies
  • 3 helpfuls

How can i use display value instead of sysid in spreadsheet?

Hi Community,My use case:--I am importing data into the COMPUTER table, but i want if the user selects os is Windows, then the same record should be inserted into Windows Server and i did that. But the problem is when i import data into computer clas...

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Kashim Khan by Tera Contributor
  • 800 Views
  • 4 replies
  • 0 helpfuls

Attestation of CI

Hello Team,I have configured the attestation policy , but when the task is generated I am not able to see auto attest CI option. I have enabled discovery and added the property as specified in the below link.#https://docs.servicenow.com/en-US/bundle/...

Is CMDB serial number field case sensitive?

Hi, Clients CMDB is being updated manually using transform map. We have now integrated SCCM to pull the end user devices. But we have encountered a case where serial number is present in the CMDB in small alphabets (eg: etwagsn) and when SCCM is brin...

Ann16 by Giga Contributor
  • 657 Views
  • 2 replies
  • 0 helpfuls

JBOSS discovery

Hi All,We are working on JBOSS discovery and we need to get few field values from the host server into JBOSS table(cmdb_ci_app_server_jboss). EX: If the JBOSS is installed in Windows and the server has a field called Application. Now we need to captu...

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IntegrationHub ETL - Missing Mappings

HiRecently we noticed that some of the default Service Graph SCCM connector mappings were missing.We don’t know why this happened.See screenshots for example missing mappings such as ‘Source Native Key’, ‘Name’ , ‘Serial Number’.When we try to remap,...

Most frequent logged in user

Hello! I'm trying to find some information related to the field/column labeled "Most frequent logged in user" that I see in my SNow instance. It appears to be OOTB, but I'm not able to find any documentation that helps me understand what the purpose ...

sg570 by Tera Contributor
  • 3102 Views
  • 4 replies
  • 6 helpfuls

Resolved! Scripted Audits and CMDB Dashboard

Hi Scripted audits (cert_audit of type scripted) results are not taken into account in the CMDB Dashboard. I don't see any reason why they would not based on documentation. Has anyone ever managed to do this? Am I missing something? RegardsFlorian