We have an import that runs daily on a file with all existing workstations. In the onBefore transform script an error is logged if a new workstation is found that can't be coalesced to an existing record. After the import I want to have an incident w...
after running this four jobs Tenable.sc Open Vulnerabilities Integration:- this will pull all the vulnerability for servicenow from tableTenable.sc Fixed Vulnerabilities Integration:- what are vulnerability are fixed in tenableTenable.sc Plugin Integ...
I have a requirement to make sure that Application Services have relationships to Business Applications where appropriate. I'm working through the Get Well playbooks for CMBD/CSDM and part of that process involves installing the CMDB/CSDM Data Founda...
Hi, I have a few questions regarding retiring related CIs; regardless whether the process is manual or automated. As an example, I have an IP Switch that has been retired/decommissioned. We have set the Operational status to Non-operational and Statu...
Ci's creation and gathering template for the CMDB Project.
Hi, I am trying to build database view between "cmdb_ci" table with "cmdb_ci_business_app", "cmdb_ci_desktop_software", "cmdb_rel_ci", "cmdb_ci_server" I am stuck with what needs to be the where clause condition. I don't have exposure to CMDB tables ...
Hello!Continuing to work on our SCCM SGC integration, we have run into an issue with the Computer Identity data source where we run a full load (have limited the SQL statement down to one record), transform that load using the robust transformer, and...
Hi, Is there a way to automatically set the location of a discovered CI based on the IP address of the CI? I guess I would need a table which maps IP ranges to locations but not sure if that is the best way to do this.
Hi Community I need help regarding an IRE decision making. As we know the serial number is taken as Unique values for all classes in CMDB, but I have a requirement from my client asking me to change "Name' as highest priority, which is previously "20...
Hi All,What is the impact of migrating Business Service from CMDB CI Services to a new class?How can we convert, what are the best practices for moving CIs from one class to another class?What is the risk and impact analysis we should notify the clie...
Need to learn on how to populate the data just as they have in the following article:Incident Management Dashboard (servicenow.com)Can someone please provide steps on how to perform this currently learning Performance Analytics and have installed the...
Hello Experts, We have made an integration with the help of Service Graph connector. All the devices that are active at 3rd party tool(SCCM, JAMF, Armis, SolarWinds etc.) are successfully coming into respective classes in CMDB, when the scheduled job...
Hi All,I am trying to setup an integration with SG-SCCM on my PDI for testing purposes and following the guided setup but I am getting the below error message. I have made sure the sys_data_source table has relevant checkboxes of Can read, Can create...
Hi All, Looking for clarification for one scenario.For example, if i have asset and for that assigned to is empty and if i am importing a CI from 3rd party integration for that asset is having assigned to data.So, want to know, according to Asset -CI...
Hi,I have few Network diagrams which need to be uploaded to servicenow cmdb.could anyone help me how do i do that ?Thanks,Kavya
