Need Steps to Create a SNMP Classifier for .......
Hi Team, I need a steps to create SNMP Classifier for my one of my phones. can someone help me to get this? Thanks,Gan
Forum Posts
How to get all results from a Paginated API using REST Data Source
I am currently trying to retrieve all records for a Paginated API using the REST Data source type and then using the ETL plug in to transform the information onto the appropriate CMDB Tables. However, I am not sure how to gain all the records from ea...
Resolved! data certification
Hello good morning,I wanted to make a query about data certification.I have a request that not only the assignee can certify but also a new field called delegate,When a delegate is assigned in a businnes_app, a list type field is automatically filled...
Dependent CI Cleanup or stop discovery
Hi Team, We could see around 6000 to 7000 CIs getting created every after discovery and most of them dependent Cis like Switch forwarding rule, Switch port, Router interface IP Address, Hardware type, etc., and it's causing our ServiceNow getting slo...
Resolved! Recommendations for creating Orphan rules
Hello! So 2 things:1) I ran the Fix script listed here: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0829101and found that it seems to be the case that 56.58% of our CIs in our CMDB have invalid references (including those w...
"Virtual Machine Instances" relating to "Windows server" or a "Linux server", how?
"Virtual Machine Instances" (VMI) are like the name implies, the machines, a "Windows server" or a "Linux server" are the systems that are installed on those MVI's, how are they supposed to be related? In our discovery, I have none related, I only fi...
Resolved! Is there a way to export excel or csv from the CMDB workspace lists
We are looking to have the export functionality available on the list views in CMDB workspace ,is there a property or a role which enables this?
Tanium connector throwing error
We are trying to establish SG-Tanium connector, done all the steps but while trying to configure the view we are getting error- " Error: Unable to make a connection to Tanium. Please check your connection, credential and view configuration. Check sy...
Resolved! SCCM SGC requiring identification rules for non-CI tables?
Hello! We are working to implement the SCCM Service Graph Connector, but have run into a problem. The payload is immediately going into the CMDB IRE Incomplete Payloads table, I believe because we are getting an IDENTIFICATION_RULE_MISSING error on t...
Resolved! How to subtract 15 months from date field value
Hi All,We have two date fields A and B. A will auto populate with some date value from inbound integration, need to subtract this date with 15 months and populate it on B date field. How can we subtract A date field value with 15 months. Thank you.
Difference between Servicenow Discovery and Tanium
HI,I want to know the comparison and pros and cons of Servicenow Discovery and Tanium. Thanks
CI Classes for technology
Hi, I am trying to working out where a few Storage and Network devices should sit in the CMDB Class hierarchy. Not being a real expert in this area it would be great to hear any experience people have had. These are the device types I am looking at:-...
Resolved! Linking cmdb_ci_server and cmdb_ci_spkg
The following document stated to use the "cmdb_sw_instance" table to link Hardware and Software, but I could not find the "cmdb_sw_instance" table in the table list.Which table are you referring to?https://docs.servicenow.com/ja-JP/bundle/rome-servic...
Business rule 'Check service name uniqueness' is on Application Service [cmdb_ci_service_auto] table
Hello Folks,Need your help on below. Business rule 'Check service name uniqueness' is on Application Service [cmdb_ci_service_auto] table. In the Utah release instance, the given business rule is now targeting the Application Service [cmdb_ci_service...
How to prove that the CMDB is complete and accurate
Hi CMDB/CSDM experts,As CMDB administrators one of the biggest challenges is, how do you prove that the CMDB is complete and accurate. Within my team we are very much struggling with this. We believe we are, but how do you prove this?So we are thinki...