CMDB forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

how to call the subflows in Business Rule Condition

Hi , On the business rule , if we need to add the wf_activity we put the condition like below. Condition : current.wf_activity.name=='XXXXXXXx' whereas if we need to add the subflows on the condition what to do?  

Saib1 by Tera Guru
  • 846 Views
  • 2 replies
  • 0 helpfuls

Certification Role Write access to CMDB

I need to have ITIL restricted to Read-Only access to the CMDB.  I'm having an issue around the 'certification' role which is given to ITIL and allows for write access to the cmdb_ci table via an ACL.  I'm using a Configuration Management role to hav...

Tom Rowland by Giga Contributor
  • 772 Views
  • 1 replies
  • 0 helpfuls

Resolved! SCCM Automation usecase

We have a Scenario, where some automation needs to be done. Suppose a person raises a request to install a software on his system through servicenow. Now, servicenow itself will trigger this software installation on the system and send a notification...

Nidhi Priya by Kilo Contributor
  • 922 Views
  • 4 replies
  • 0 helpfuls

Discovery Source Incorrect

Hi I was using IntegrationHub ETL to configure and test robust transforms created by the Service Graph SCCM Connector guided setup (3.2.1). After integration testing of the SG-SCCM Computer Identity transform, I noticed the Discovery source value was...

Anton15 by Giga Guru
  • 617 Views
  • 2 replies
  • 1 helpfuls

Options on deleting CI's en masse...

Hello!  We have ran Discovery successfully and setup the SolarWinds Service Graph Connector as a secondary data source, thinking that it might get us some information that we either cannot get from Discovery or will be obtained at a much later date t...

Josh Smith by Giga Contributor
  • 904 Views
  • 4 replies
  • 2 helpfuls

Decommission process for CI in CMDB

Hi, I have Decommissioned CI flow that is responsible to update CIs to Retired when Most recent discovery is at or before Last 90 days . Max result is set to 10000 records and flow runs weekly.  We have a lot of CIs (more than 3 million CIs) that sho...

Miroslaw by Tera Contributor
  • 926 Views
  • 1 replies
  • 0 helpfuls

Resolved! How to use API Key for Outbound REST message ?

I'm using one Outbound REST message. I want to use API Key from Connections & Credentials module as an Authentication type for my REST message. I have API Key in handy. Is it achievable ? I don't want to use basic or oauth authentication type.

Dina Shoukry by Tera Contributor
  • 1162 Views
  • 2 replies
  • 1 helpfuls

health inclusion rules in cmdb

hi all. if i add a health inclusion rule to a certain class, then all its child classes also get extended the same rule. For ex- if i add a health inclusion rule to computer, that same health inclusion rule will also be added to server coz it is gett...

RC12 by Tera Contributor
  • 774 Views
  • 1 replies
  • 0 helpfuls

About the "Configuration File (cmdb_ci_config_file)" table

Hello everyone. I am building a CMDB and I have aconfiguration file (cmdb_ci_config_file) table and am wondering if I should use it.(I'm not sure if what I'm expecting from the configuration file matches what ServiceNow expects from the configuration...