change approvals
how to create approvals for ci owners of ci related with the primary ci in the change request if anyone known pls help me
Forum Posts
CMDB Simulator Task 10 - Remediate Duplicates
Hello.I am working for this CMDB simulator and i am not able to validate this one taskTask 10: Remediate DuplicatesI tried all the steps as requested but not able to complete the validations. Keep getting the below error - Did you retain the oldest ...
How to find existing MID Server service account
Hi,How can i find existing MID server service account which was setup 2 years back ? is there any command to get it or is it get stored anywhere in ServiceNow? Thanks,JG
Resolved! List All the application which are linked to any server
I want to list out all the APAC Life, Non Life application which are linked to any server.
Is there a place to store local and domain users servers and applications in the CMDB?
We have a SOX Compliance requirement to track the users that have access to certain applications. That list is compared to a list of approved users by our compliance team. I'm wondering if there's a spot in the CMDB where we could keep track of these...
Resolved! Add new status to cmdb_ci table
Hi All,I am looking forward to adding a new option 'in transit' in my cmdb_ci>status dropdown. The present options available are shown in the screenshot.Please suggest, if it is ok to simply add a new choice option in the dropdown, or if there is som...
Query Builder not working
Hello gurusWhy Query results is No records found even there is relation between server and offering (picture2 below)?No filter used for server neither for Offering.
Is there a CI Class for Microsoft Teams Rooms?
Is there a CI Class for Microsoft Teams Rooms? I'm integrating Microsoft Teams Rooms Pro Management with ServiceNow (see https://learn.microsoft.com/en-us/microsoftteams/rooms/microsoft-teams-rooms-configure-servicenow) and would like to have the Mi...
Service Graph Data Visualizer Access for Non-Admins
We are implementing Service Graph Connectors and have installed the Service Graph Data Visualizer plugin from the ServiceNow Store. We'd like to make this available to some of our support staff, but the full functionality of the Data Visualizer appea...
CMDB optimization
Hi community,Help me on this,I have to submit a document to be shown to client about CMDB optimization. I want to know the checklist points for CMDB optimization, like we need to explain client, how we can optimize CMDB, in which areas we can optimiz...
Resolved! Need CMDB fundamentals document/PPT
Need CMDB fundamentals document/PPT for a Cross Function Training
Resolved! Truncated not imported properly
When ServiceNow creates a new import set table, it measures the length of the first 20 records to determine the length of fields. If the data values to be imported exceed the length of the fields in the import set tables, they will be truncated and n...
When SG- SCCM query is changed from default where else must I change for it to Transform? TopConsoleUser
Hello, I recently upgraded to the newer Service Graph connector for SCCM. By default the query uses v_GS_SYSTEM_CONSOLE_USAGE.TopConsoleUser0 as username, however I changed it to v_GS_COMPUTER_SYSTEM.UserName0 as username, as we need to know who it ...
About CMDB Baseline
Please allow me to confirm three points about CMDB Baseline.(1) What is CMDB Baseline and what does it do?(2) The following knowledge states that it is deprecated, but is it better not to use it?https://support.servicenow.com/kb?id=kb_article_view&sy...
Audit History updates
Hello All, While checking audit history of CI,I am getting created date of today .This CI was created on 25th May 2023 and last updated on same date .What could be the reason ,I am getting created date of today .For few type is Audit .Also created by...
