Resolved! How to manually move an IntegrationHub ETL Transform map to another instance?
Is there a way to manually move an IntegrationHub ETL Transform map to another instance? For some reason, my update set did not capture all the changes.
Forum Posts
Duplicate ci cleanup in cmdb
Hello, We have some duplicate ci’s in our cmdb due to manual entries. I would like to use the de-dup process to resolve them into the master ci and then delete them but I do not know of a way to manually enter them into the de-dup wizard. I have trie...
IRE reconciliation rules on child tables override rules on parent tables - how do you overcome this?
I’m looking for feedback from other people who use the IRE (Identification & Reconciliation Engine) to manage data feeds into their CMDB. Specifically to overcome an issue we’ve been having with as-designed IRE behaviour, around reconciliation rules...
Manual Upload in CMDB
We need to upload the data in CMDB manually and hence we need to be careful while uploading this to avoid any future issues. We need to decide the tables in which we will need to populate the data in ServiceNow CMDB, and hence need inputs from Servi...
SG-SCCM Removed software datasource not running
Hi Observed that after upgrade to Service Graph connector for Microsoft SCCM 3.0.6. SG-SCCM Removed software datasource import is not running even though it is scheduled & also if triggered manually using execute now. Any idea, observed similar behav...
How to add ip address for sccm (service graph)
Hi, I am unable to create "ip address" field for sccm from web service. Later i tried from dictionary entry and created the field for sccm. --- is this a correct way ?? Can i know, how to get the ip address data from sccm database into computers tabl...
Resolved! Managing Stale CIs effectively. Deletion vs Retirement
Hi, How do you personally manage your CIs when it comes to staleness? I'm dealing with an estate of circa 50k Stale CIs Do you mark them as retired or delete them, also, what is the reasoning for your choice? Does anyone know if deleting a CI act...
Resolved! Full data is not getting populating from SCCM to ServiceNow.
Hi, Records imported in servicenow is very less as compared to the data in SCCM. We are using OOB SCCM query only. Is there any kind of setting in ServiceNow to be changed? Thanks, Mayura
Resolved! Kubernetes Discovery - Relationships not showing
I've been tasked with setting up dependency views/relationship maps for Kubernetes by a user. Note, I have NO ACCESS to discovery settings and NO KNOWLEDGE of Kubernetes. I can see in the Kubernetes configuration, that we have a Production Cluster ...
In servicenow discovery if a server has two ip interfaces which ip adreess will it pick up or will bring up in cmdb
Hi if a server has two IP[ interfaces which ip address will it pick up or will bring up in CMDB. Could You Please Help me to find the analysis. Many Thanks In Advance.
Resolved! Refresh Impacted services button not populating Impacted Services/CI list
Hi We have recently started to implement CMDB into our environment and are trying to get it set up for change and incident We have mapped several server CI's to Application CI > Application Service and Business Application We have also created severa...
Resolved! Sccm graph connector is not collecting the IP address in computer class when we check cmdb_ci. Please help me with the exact process and SQL script to achieve it
Sccm graph connector is not collecting the IP address in computer class when we check cmdb_ci. Please help me with the exact process and SQL script to achieve it. I integrated sccm and servicenow but i can see in cmdb_ci table that for "computer cl...
What role(s) are required to view the cmdb_ci_service table? ITIL user getting security restraint error
Hello All Trying to find out What role(s) are required to view the cmdb_ci_service table? ITIL user getting security restraint error See attached screen shot
Replace SCCM with inTune
SCCM is getting deprecated by Microsoft and there is a need to upgrade to Intune. To populate the ServiceNow CMDB with personal devices, it is required to use the Service Graph connector for Microsoft Intune. I want to know if this will require a pur...
Resolved! Service graph connector for SCCM (3.0.6)- How should MID server Connect to SCCM server.
Service graph connector for SCCM (3.0.6)- How should MID server Connect to SCCM server. I am aware that there should be a JDBC Connection between MID server and SCCM DB. But is there any other connection needed??
