We are experiencing severe performance issues with the Configuration Item (CI) reference lookup when clicking the magnifying glass from Incident and Change records. Our CMDB contains approximately 2.3 million CIs, and simply opening the CI lookup tak...
We are experiencing severe performance issues with the Configuration Item (CI) reference lookup when clicking the magnifying glass from Incident and Change records. Our CMDB contains approximately 2.3 million CIs, and simply opening the CI lookup tak...
HiIs there a way to provide Read Only access to the Attributes of CI classes in CI Class Manager? We are wanting to let our Asset & Config team assist us in reviewing out-the-box attributes of CI classes, but I can't find a role that will give them R...
What role is required to allow someone to see all attributes available for a CMDB class in the CI Class Manager? Our CMDB manager isn't able to see what attributes are available for a class, making it hard for him to clean up data as needed.
Hi ,Can anyone assist what exact role is needed to discover SQL DB Instance. We have permissions at Windows server level, but to discover SQL DB at catalog level not sure if that term is correct, what permissions are required.Thanks
Hi, I have SG-Defender for endpoints and it's quite strange for me that this connector does not provide serial number of CI has any one of you faced this as an issue?
Hi dear community, I would like to understand a specific case of the Dynamic CI groups (DCIG). My goal is to have a DCIG for default management of my CIs. My first case are the Linux servers. Here are the steps I took : 1. Use the Managed By Group ...
I've inherited an IntegrationHub ETL configuration and am stuck on troubleshooting. I am importing new records to cmdb_ci_server and some of the records are 'updated' instead of 'inserted.' None of these records existed to begin with. I tried a test ...
I have 2 data sources bringing the same CI but one is more complete than the other. For example... Service Graph Connector for Intune brings Server-01 with some DataServiceNow Discovery Job brings Server-01 with All the Remaining Data The problem is...
Hi, When creating an Asset I see that the Discovery Source is set to "SNAssetManagement", however any further updates don't seem to set the DiscoverySource. Anyone know if that is expected? Further I was trying to simulate the definition of Reconcili...
#01. How are the relationships between services and offerings that are built in Service PorfolManagement transferred to the Configuration Management Database (CMDB)?A. Only parent child (service:offering) relationships are automatically created in th...
Hello Everyone, Can anyone help on the Database View creation on the below requirement: To capture content actively utilized by the business, the migration scope will be derived from the system’s navigation logs.Data Source: sys_ui_navigator_historyP...
Hello members, We have Password safe External Credential Storage for Discovery installed and have been trying to run horizontal discovery but keep getting issue while trying to retrieve credentials using the local account.Since this is a scoped appli...
How to edit the dashboard in ui builder and i have taken duplicate of oob dashbaord and customizing it but could not find option edit the tabs colour changing .kindly anyone help me withthis
Hello Everyone, We are planning to migrate Core UI Dashboard to Platform Analytics Dashboard. We are able to get the total count of Dashboards and Reports directly by accessing the table. But to cross-check, we are looking for the list of Reports tha...