Hi everyone,I have many interrogations about normalization (in SAM Foundation), and impact on CIs, which can be selected in Configuration Item field in incidents (or other processes).let me explain :When creating an incident, and selecting a Software...
Hi All, As part of discovery we configured orphan rules so to reflect our rules on the CMDB Dashboard , do we need to run the correcttness scheduled job or not? please help with the process to perform correctness Regards,Shabbir Shaik
Hi all ! My customer has Discovery which runs on his instance, and raised me a ticket on duplicated Software CIs.After investigation, they are not really duplicated CIs, but the same software with different versions. You can see an example with 7-zi...
Hi all, I'm looking for guidance on Azure Stack HCI discovery. We have full Azure discovery running however I'm losing sight of previously discovered on-prem servers as they are migrated to HCI. I am struggling to find any documentation on this topi...
Hello Community,We are experiencing a critical data gap in our CMDB where many discovered Dell iDRAC CIs are missing the Host field value, which is a reference field pointing to the cmdb_ci_computer table). This is severely impacting our xyz team's a...
Hi All, I’m seeing an issue with CMDB Health duplicate detection. In my environment, some Computer CIs are created by a third-party integration, and those records do not have corresponding assets. Their discovery source is set to reflect that externa...
Hello All, As we have CI class manager for CMDB class (table) from where we can see all the attributes or Description or Definition of CMBD tables, do we have something similar related to other tables like - Hardware Asset Management Table (alm_hard...
Hi,I am practicing the Discovery in my PDI. I have installed MID Server in my windows system. I tried to fetch the details of my system by using Discovery. But I am getting the below-mentioned error. When I tried to check in internet. it's mentioned...
Can someone provide some other community blog or useful links.
HI All,Current Scenario:We are manually updating our DR Matrix (Disaster Recovery) table every time a new Business Service is created. For each new service, we insert an entry in the DR table by adding the next sequence number (ex: DR001 → DR002 → DR...
We are onboarding the Cloud databases (RDS) from AWS and I am looking to confirm some basic relationships on how this works in the CMDB. Seems like the RDS' are similar to a server, in that it hold the resources, who owns the AWS account who ordered ...
In our Certification Policies we had "Run As" set to the out of box user named "DataManager Job Runner". The schedules are also set to execute "On Demand". So this week we opened the schedule and clicked Execute Now to create the certification tasks,...
Hi Team,I have a requirement where I need to check if the following CMDB relationships exist:Oracle Instance – Uses::Used by – DatabaseOracle Instance – Runs on::Runs – (Linux) Server(Linux) Server – Virtualized by::Virtualizes – Virtual Machine Inst...
I am adding a new scheduled script to my application but the scheduled script is not coming as a part of the update sets so I am not able to commit it to my repository. Does anyone have any suggestions as to how to make it a part of my update set or ...
The ACC-V has been successfully discovering running software on Windows hosts. However, over the past few months, it has intermittently stopped discovering the Microsoft SQL Server database instances on some Windows hosts, while it continues to work ...
