I have SG-INTUNE setup avaible in my instance , and I am getting the discovery data as well from it , now what i did is I have created a reconcilition rule in which I have mentioned Sg-Tanium prioirty is 100 and SG-Intune priority is 200 on fields li...
We have recently transitioned from the old way of doing CMDB Data Certifications to doing them in CMDB Workspace via data manager policies. Is there a way for users to export the list of CIs to be certified into an excel along with the fields to be c...
I need an documentation on how can we identify /detect orphan ci, orphan relationships and how can we cleanup. Need process documentation to enable future maintenance and knowledge sharing.
Hi! We are running VMware vCenter Discovery via MID Server in our instance, and everything is working well, CIs are being populated correctly (vCenter, datacenters, clusters, ESXi hosts, VMs, etc.). However, all discovered CIs get Discovery Source = ...
Hi All, I have a query on how to populate an attribute to categorize Network Gear CIs based on certain characteristics. For example, I have noticed that Laptops and Desktops are usually tracked in cmdb_ci_computer with different Form Factors (Form fa...
We are trying to move from our old Data Certification process to the newer Data Attestations and running into questions and odd behavior, using Xanadu. 1. When scheduling an Attestation, it seems you can only set them to run at midnight.I set a ti...
Hi Community,After upgrading our instance from Xanadu to Zurich, we noticed an issue where the “Associated CIs” section for Dynamic CI Groups becomes greyed out (read‑only/disabled) and no associated members are displayed.What we observedImmediately ...
Hi, Let me explain the steps I followed until now.1. Downloaded Zip file2.Copied that file into C drive(not sure this required or not)3.Created mid server user4.In Config file , given the instance details and mid server user details5.Right clicking o...
Hello, Has anyone set up and regularly managed their Data Centre(s), Rooms, and Racks, along with the content of the racks via ServiceNow? Can you share your experience and how it looks? How much manual effort is required to maintain the data? I'm ...
1. Create a computer class and linux class and their serial number lookup entity 2. Create relationship mapping between computer and linux 3. Computer class reference field has reference to linux server class 4. Run final preview, encountered Invalid...
Hi All I have been working on Service Graph connector for HCL BigFix in ServiceNow. Need to know if anyone has information on 'BigFix ServiceNow Data Flow'. Have been able to get the difference between the SG connector and BigFix ServiceNow Data Flow...
SQL Query keeps reverting to default in SCCM integration (SGC) in the computer identity data source every time the scheduled import runs. I've modified the SQL query to exclude Servers being discovered through the discovery source "sg-sccm". However,...
How we can delete orphan relationship records without impacting the system. we have around 1.6 M reocrdsDo we have functionality from service now to deal with this clean up process. Please suggest .
Hello! I'm helping my organization create a CMDB and Asset Management practice. When I arrived, there were approximately 500 items in CMDB that were essentially a record name with no metadata, originally added to support other integration efforts tha...
Need to see where this event gets triggered from: cmdbdatamanager.tasks.created