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Forum Posts

Discovery of Azure Cloud Resources -VM

Hi All , I have this question, like when performing discovery of azure cloud resources we create servicenow cloud discovery schedules. While creating those schedules there is one option to create schedules for VM as well . So wanted to confirm ,disco...

AP_Akash_07 by Tera Contributor
  • 598 Views
  • 4 replies
  • 0 helpfuls

Data Certification for ci relationships

I did the certification for servers and mainframes etc.. and I am populating the certification details like Attested by with certification Assigned to user and other reasons with the Certification Task number on the respective hardware table and it i...

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How to Store Cisco EOX Lifecycle Data in CMDB

Cisco EOX API provides four crucial pieces of information that our network teams wish to track for all Cisco network devices in our CMDB:- Last Date of Software Maintenance Release- Last Date of Security Vulnerability Support- Last Date of Service Co...

danesh by Giga Guru
  • 383 Views
  • 1 replies
  • 0 helpfuls

Servicenow cmdb integration with solarwinds

Hello All , We wanted to integrate Servicenow cmdb  with solarwinds , Can you let me know the ways we can implement this? We don't want to go with service graph connector as we need license. Please let me know if anyone has done similar integration w...

sandeshsidn by Tera Contributor
  • 314 Views
  • 2 replies
  • 1 helpfuls

Management view in the cmdb workspace not updated

Hi All, The Management view in the CMDB workspace not showing the data reflected till date,It is showing the data till October 8th and nothing after October 8thHow to fix the issue.   

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phr by Tera Contributor
  • 346 Views
  • 1 replies
  • 0 helpfuls

Inegration

In ServiceNow we have done the direct Microsoft integration and now there is an ASK for SCCM integration.So, I want to know if it's still required to integrate SCCM with ServiceNow 

How to report on CIs that have been retired at specific date

I'm developing a policy to automatically archive Configuration Items (CIs) that meet specific criteria, including retirement over two years ago. However, I'm unable to locate a 'retired_date' or similar field in the Condition Filter to create a condi...

gab7001 by Tera Contributor
  • 604 Views
  • 2 replies
  • 0 helpfuls

How to check the target CI data using IntegrationHub ETL?

Hello, We have implemented a Service Graph Connector integration in CMDB and have a requirement to set the 'Environment' field value to 'Production' only while inserting/creating the record. Later if the 'Environment' field value is manually updated,...

Lalitha G by Tera Contributor
  • 446 Views
  • 4 replies
  • 0 helpfuls

Discovering APIs in CMDB

We have a requirement to discover and populate APIs in cmdb, any idea how we can do this.Is there any out of the box patterns or plugins we can use for this.

Amal S by Tera Contributor
  • 358 Views
  • 1 replies
  • 0 helpfuls