Hey everyone! I'm currently trying to build a demo data model that aligns with the CSDM, and am working on the "Crawl" phase - Specifically Service Instances. One of our major applications/services has 5 environments stood up: Production, Test, Deve...
Hi Everyone, Greetings of the Day!!! we have an issue related to mass / Bulk Update that made in ServiceNow. For Two Classes Network Gear & Switch we have made around 13,000 CI's Bulk for Owned By & Managed By Fields using Parent Table (cmdb_ci) whil...
There are a lot of different status fields and lifecycle fields. Per the documentation "The life cycle state is a combination of an asset or CI's stage and status in the entire life cycle." I'm trying to understand the use case for using Lifecycle st...
I need to map the data into 4 Tables (subandBILLs, SubscriptionDetails, Consumer and Contact)The data comes into (u_import_data_migration) Entity . I also set up temp Entity . You can clearly see from the below images I have set up ETL Entities and ...
While creating de-duplication template, some attributes mostly where field type is Date or date and Time are not available. like example Warranty Expiration or Order Received. this issue with only template creation , when we use individually remedia...
Hi All, we have Tanium Service Graph connector and want to map "user_name" attribute from tanium to Assigned_to in ServiceNowI am inside the Robust transform map? what is the next step? can anyone guide?i was able to go to import set and find out the...
Dear forum,after the creation of a new CI class of an existing upper class, I'm not able to see this new class listed unter hierarchie of all classes.Is there anything additional to perform after the classe has been successfully created ? If I try to...
Hi Team, Created customized Application pattern for one of the host and in the debug mode the patterns are successfully, but after i run the discovery against the host, its showing below error:"Identification Engine: Discovery status is FAILURE, Disc...
We have SCCM and Intune in place to update computers/Laptops (EUD). Looking ways to stop Discovering workstation devices. Dont have the posibulity to exclude IPs as we have IP ranges all over the places. looking for other ways to exclude. Please let...
Which of the following concepts are associated with the ServiceNow CMDB? (Choose four.)A. Service ProcessesB. User PermissionsC. Tables and FieldsD. A DatabaseE. The Dependency Viewwhat is the answer for this question?
Hi, I would like to hide the 'CMDB 360' and 'Insights' tabs on the CMDB Workspace for non CMDB Admin just like the 'Management' tab on the CMDB Workspace. Does anyone know how this can be configured? Regards, Ayman
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We have an issue when we run a de-duplication task on a CI that has been added to a change ticket. After the de-duplication task is completed, the CI that was previously added to the Change ticket is now gone. Are we missing a step in our remediation...
Hello,While adding an Application Service Instance for a client and clicking Save, I noticed that under the Advanced > General Tab section (downstream relationship), some clients display both Contained by and Used by Service Instances, while others s...
