Forum Posts
Xanadu CMDB Health Dashboard
We have set up several Health Groups within CMDB Health. The CI Counts being evaluated are being questioned by our business. Does anyone know how to export the CIs within one of the KPIs, such as Completeness?See attachment for reference.
Resolved! Location of Cloud CIs
Hi We are working on CMDB and foundation data, esp. locations. Requirement: "As a CISO / Audit / Legal person I need to know where an IT asset is located in order to asses which local regulations are relevant." What is the best practice / pragmatic w...
Service mapping level in cmdb
Right now, our service mapping level sets as level 3 which means we can see three level deep in side of our services. Is it possible to adjust the level to 2? Where is the setting? Is it in the system property table?For example, the Consumes - Calcul...
Relationship Remediation in CMDB Health dashbord
Hi All,We are currently working on improving the relationship metrics on the CMDB Health Dashboard. The CMDB Health measures the health of CI relationships using distinct KPIs and metrics.1. Orphan Relationships:An orphan relationship occurs when a r...
Nutanix discovery patterns
what i have to do to enable or get the Nutanix discovery patterns in my PDI?? what plugins need to install to get the prism central nutanix patterns in my PDI
Number of records affecting performance (threshold)
Hello everyone,We are currently building a CMDB through Discovery and data input.As we proceed with registration, one concern is how many records in the CMDB will start affecting performance.If performance is affected, I believe we need to consider p...
Events are not flowing from SolarWinds to ServiceNow instance using SolarWinds Connector instance
Events are not flowing from SolarWinds to ServiceNow instance using the SolarWinds Connector instance.Test Connector throws the error -Connection test failed: Method failed(/SolarWinds/InformationService/v3/Json/Query) with code: 405 The Solarwinds s...
How do I keep fields hosting the same data in synch between Parent and Child CIs?
Parent CI: Business Service or Technical ServiceChild CI: Managed APIFields: Portfolio, Taxonomy Node Challenge: As these fields need to be present on both parent and child for reporting purposes, we need to keep the data in sync; however, the dat...
Can anyone help me with ServiceNow to Logicmonitor integration step to create Cis in Logic monitor
Hi All,Do anyone implemented ServiceNow to Logicmonitor integration to create/remove Cis in Logic monitor based on state change of Incident ticket.Help me with the steps. Thanks,Prasant
Robust Transform for Inbound Integration
Hi, I need to integrate with an external tool to populate data in CMDB for which I have used the ImportSet Multiple Insert API to get the data into the staging table.Now to process the data I have two choices either to go by Import Set or ETL. I wan...
Resolved! how to edit / add more objects in Configuration item in incident table
how to edit / add more objects in Configuration item in incident tableSee below, here we want to add under telephony "Handset - Teams", "Handset - Analogue", "Handset - Wireless"Plus the current once we want to keep PABX & TeamsThank you
SCCM Datasource getting failed
We have installed SG-SCCM to get computer records, but while importing the data we are getting error as "java.lang.IllegalArgumentException: Entity Field Mapping must have either a source field or referenced entityat com.google.common.base.Preconditi...
CI Is getting created after de-dup remediation-Urgent
Hi All, We have recently completed the integration of Tanium with ServiceNow. Currently, we have multiple data sources feeding CI data for servers and computers, including Azure and AWS. Recently, we encountered a duplicate CI issue where both Tanium...
