Hello all, I have been given 10 key and values, to map them to a Service instance (cmdb_ci_service_auto)But When I open the service and click on choose method, and selected "Tags", then we will be getting two options, one is to directly give Key and ...
Hello,I have list of MS SQL database names, i need to find the associated hosts on which these DBs are running.There is not related host attribute in SQL DB table under gear icon. Please suggest. Thank you,
Hi Can you please suggest if it’s possible to discover the following manufacturer IP switches in ServiceNow CMDB using the out-of-box discovery patterns?Moxa Technologies Co., Ltd. – NP5450Wiesemann & Theis GmbHDo we need to add custom MIBs or extend...
Hello all, We are using "Service Builder" interface in service-now to create and update the Technical and Business Services.So, I see there is a sub-flow, ''Service builder publish". and when I open it, I see there are inputs defined for this subflow...
HI Community, In CMDB Data foundation dashboard, we have multiple reports in it (attached screenshot) and if i open these reports i can able to see a trends but i'm not able to see the actual records . and when i open the reports in pa_indicators tab...
We have been following CSDM to build our CMDB, and lately we used CSDM 3 but also now following up with CSDM 5.In the past, we had built our structure as follow1.Top level, Business Application, for example Business Application A, then below it we wo...
Please suggest if anyone knows about how to Replace "UPDATE" button with "SAVE" in all the forms (INC, CHG, PRB, CHG TASK)
#01. What are key relationships between Changes and Incidents?(Choose 2 answers)A. Incident owners are part of the change approval workflowB. Incidents can be caused by a ChangeC. A Change can resolve IncidentsD. Incidents autoclose upon closure of a...
What baseline Change Flows support the baseline Normal Change model?A. Change - Normal - Assess- Change - Normal -Authorize- Change- Normal-Close. Change - Implementation tasksB. Change - Normal - New, Change - Normal -Assess, Change - Normal - Imple...
#01. You have just released a new Change Model to the testers. Testers report they can see told change models but cannot see the new change model on the change landing page. What couldcause this?A. Workflow has not been publishedB. Testers need itil ...
I'm wondering if it is possible to add a table to the attestation policies in data manager.I want to have Map Owners in the Mapped Application Service table re-certify their maps on a regular basis and since that table extends from Service Instance i...
As per best practices for making updates to CI, especially when Auto Discovery tools/SN Discovery is implemented, ServiceNow had once told us:"Restrict Manual UpdatesLimit manual updates to authorized users only (e.g., CMDB Managers or CI Owners).Use...
Hi,We have integration with SCCM and most of you might know that when SCCM integrates with SNOW, It will first check with Resource ID which comes from SCCM (Correlation ID on SNOW) in Sys Object Source tableand if it finds it, then it will update the...
I want to grant users only read permissions for records in the “cmdb_ci_service_discovered” table. They do not need permissions to create, update, or delete records. I assigned the “sn_cmdb_user” role to the user, but when opening the list view, it a...
#01. When using Catalog Builder, what can be built using templatesChoose 2 answersA. Content itemsB. Catalog itemsC. Knowledge articlesD. Order guidesE. Record producers#02. What tools are available to the assignee to help resolve an incidentChoose 2...
