Model ID and Manufacturer in Network Devices during discovery?
How to Model ID and Manufacturer in Network Devices during discovery?
Forum Posts
IH-ETL FAQ - Unable to find format of the single column
1. Create a nested payload JSON format data source using custom script type, mark "data in single column" option to true 2. Pull an import set from this data source 3. Go to IH-ETL, create a new mapping base on this data source 4. Go to IH-ETL second...
regarding ire call
my requirement is through import sets i will load the excel sheet data which hs duplicate ci's as well,i need unique ci's in the cmdb_ci_computer table.how to invoke/call the ire through transform script ,so i dont want duplicate ci's in cmdb_ci_comp...
SGC upgrade: only default connection/imports gets upgraded
Hello,My case here is with SG Azure, but it applies to any SGC.We currently have 2 connections active for SG Azure: default connection + new oneWe are upgrading SG Azure from 1.11.1 to 1.13.0This upgrades some imports and data sourcesImports and Data...
Resolved! What is ITSM in ServiceNow?
Spoiler "What is ITSM in ServiceNow and which modules does it include?"
Dependency view and Service Graph Connector
Is it possible to make dependency view from the information that dragged by Tanium through SGC.I would appreciate that if you attach the source of the information.
Resolved! How to extract scope change or change requests in one go for all the projects ?
How to extract scope change or change requests in one go for all the projects in SPM ?
Resolved! CMDB Class for Water supply and mains power
Hi all, We have a requirement where we want to raise an incident if the water supply to a building is out or if the mains power supply is cut off. We would like to track these as CIs so that we can report against them. Does anyone have best pract...
extending life cycle mapping to other tables
Howdy all! im working on the Life cycle Mappings, and have noticed that OOB basically only covers Hardware, Servers, and a few other tables.Do these mappings not extend to tables under those? IE "Linux Server" is under "Server"if not extendable, do w...
How are Completeness, Correctness and Compliance set up in CMDB Health?
I'm looking for some clarification and best practices on how the completeness, correctness and compliance metrics in the CMDB Health Dashboard are defined and configured
Reference qualifier not applied to auto-complete search in Jelly UI form
I have a custom UI page with a reference field. On this page, I'm using a client script and html to filter the available options in the reference field based on a selection in another field. The filtering works correctly when I click the magnifying g...
Resolved! Why Event Management Fundamentals's participant guide
Why Event Management Fundamentals On Demand and Discovery Fundamentals On Demanddon't have the participant guide library book?
Service Graph Connector Azure delta sync
Hello colleagues, Could you please let me know if anyone implemented delta/incremental sync for Azure SG? If yes, what is the field populated in last run date field? I have enabled the property 'sn_sg_azure_integ.is_delta_sync_enabled' but seems like...
Network Gear discovery and the install status for existing CI
Hello All, Does the install status change to installed when the discovery happens on the existing network device?I am trying to run this use case from Retired/Absent status. However, its not working.What is the OOB behavior?It is designed different f...
When using servicegraph for Azure, so platform to platform, can it be secured also by CYberark?
Hello team, Context: When using discovery to connect on Azure with a mid server, I'm pretty sure I can use the cyberark AIM agent on the mid server to remotely store the Azure Service Principal account on our On-prem Cyb CyberArk vault. But if we use...
