Hello Community,I’m currently working on a project within the Customer Service Management Workspace in ServiceNow. I’m aiming to implement a UI Action that either calls a GlideModel or displays a simple popup with a single reference field.I previousl...
I've got a use case where the event management team is creating a catalog item to register new synthetic monitors for applications where a user selects an HTTP(s) Endpoint CI and an associated Application Service CI. They would like to create a CI re...
Hello Everyone in CMDB health dashboard it shows Correctness Job failed due to staleness evaluation status as failure can someone help how we can resolve the issuescreenshot is attached for reference.
Hi All,We are integrating Service Now & Qualys via Service Graph Connector. We have configured the Host & connection details. When trying to test Connection on Service Graph Connection Record, it is throwing Error 404 and Error Message as "Method fai...
Hi all, I am trying to filter records in the CMDB table based on the "Updated On" field, specifically for today’s date. However, I've noticed that we get a large number of records even if only the "most recent discovery" field has been updated, and n...
Hello everyone, I'm trying to find a solution to displayi variables from a variable set in a catalog item as columns in a report and then add it to a dashboard. I already created one but in this case each variable from the variable set ends up as a r...
Using DIscovery on Azure Servers, the Virtual Machine Instances are configured with various Keys and Tags . These are discovered and brought into the CMDB by Discovery. I now want to filter the CMDB_ci.list table based on a Key value. Can someone ...
HI All, I have a question on using the data certification, I have 2 fields on the form field 1 as Yes or No and Field 2 is dependent on the value of Field 1 as Yes, if field 1 is No we dont need the field 2. But while using this as a data certificati...
Is there a SN recommendation on whether IP ranges should be populated on discovery schedules for cloud resources? We use a graph connector but no IP addresses are populating. Is this a normal occurrence with cloud?
what are the steps need to perform to integrate JAMF with servicenow cmdb_ci_computer table without service graph connector available in servicenow.
How can we analyze the conflicts for the IRE rules of any configuration item ?Is it based on the priority of attributes we should consider or anything else?
Which type of tests can user run to ensure if CMDB still work after upgrading or deploying of new application or integration ?
Hi Team, We have a requirement to prevent the deduplication Task creation for a specific serial numbers , also for specific state. because currently tasks are created even for retired Cis. how to write the rule for this exclusion? Regards,Saranya
Hi All, In PDI, I am trying to install the Normalization Data Service using guided set up, when I completed the step 2 'Download Normalized Data step' it installed empty 'Normalized Company Names and Normalized Mappings tables'.How to install those t...
