CMDB Health - failure threshold reached in staleness

SNOW44
Mega Guru

Hello Community,

I have come across an error in CMDB Health of Correctness. In Correctness Report, we observed an error in Staleness. It have given ServiceNow Docs link to resolve but it is not fixing the error. We modified the property of staleness(glide.cmdb.health.staleness) to 5000. After this when we ran schedule job, it doesn't fixed error. 

find_real_file.png

Please let me know if anyone come across this issue and able to resolve.

Thanks inadvance

5 REPLIES 5

Sandeep90
ServiceNow Employee
ServiceNow Employee

This is purely depends on how frequently your data gets discovered, please set it one that doesn't create false positive failures.