compare old values and new values in flow designer

mariavic1998
Tera Contributor

Hello everyone, I wanted to know if you have any idea of how to approach this condition in flow designer, I think there's some scripting needed but I'm not sure. the conditional is the following one: 

mariavic1998_2-1708976431930.png

 

and this is all I have until now:

mariavic1998_1-1708976191009.png

 

1 ACCEPTED SOLUTION

CMDB Whisperer
Mega Sage
Mega Sage

The only direct access you have to the previous value is from within a Business Rule, not a flow.  The flow is something that runs asynchronously, after a record has already been updated, so the previous value is no longer available to the program/flow logic.  So you are best off accomplishing this logic in a Business Rule. 

That said, if you absolutely need to do this from a flow after the update is already made, you may be able to pass the values to an Event that could then trigger a Flow.


The opinions expressed here are the opinions of the author, and are not endorsed by ServiceNow or any other employer, company, or entity.

View solution in original post

5 REPLIES 5

Aman Kumar S
Kilo Patron

Hi @mariavic1998 

Flows runs asynchronously, you will not be able to extract data for previous, you will have to use BRs for that.

Best Regards
Aman Kumar