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02-26-2024 11:42 AM
Hello everyone, I wanted to know if you have any idea of how to approach this condition in flow designer, I think there's some scripting needed but I'm not sure. the conditional is the following one:
and this is all I have until now:
Solved! Go to Solution.
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02-26-2024 02:35 PM - edited 02-26-2024 02:37 PM
The only direct access you have to the previous value is from within a Business Rule, not a flow. The flow is something that runs asynchronously, after a record has already been updated, so the previous value is no longer available to the program/flow logic. So you are best off accomplishing this logic in a Business Rule.
That said, if you absolutely need to do this from a flow after the update is already made, you may be able to pass the values to an Event that could then trigger a Flow.
The opinions expressed here are the opinions of the author, and are not endorsed by ServiceNow or any other employer, company, or entity.

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02-26-2024 06:54 PM
Flows runs asynchronously, you will not be able to extract data for previous, you will have to use BRs for that.
Aman Kumar