Event Management with SolarWinds

Drithika20
Tera Contributor

6 hours ago

Hi Community,

 

We are trying to Integrate SolarWinds with ServiceNow for alerts management. We are successfully getting all the alerts, but I want to get more information on those alerts from SolarWinds. How do I do that?

Drithika20_0-1782495352603.png

Here when you see in Additional information, I see few fields coming from SolarWinds automatically, but i want some custom fields that are on SolarWinds to show up in ServiceNow. How do i do that?

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Kieran Anson
Kilo Patron

an hour ago

Hi,

How have you integrated with solarwinds? There are different connector options. If you can share which option you've chosen, we can offer you information on how to amend this and pass further details to SN

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