Field status change

Rajesh77
Tera Contributor

Hi team

 

i have a filed called "No discovery justification" when i click on that i can see many options i want select one particular option called "classify undiscovered version" Since there are 1K+ servers its not possible to change it on form using edit,

Please suggest an easy method to do this task

 

Regards

Rajesh N

4 REPLIES 4

Brad Bowman
Kilo Patron
Kilo Patron

What is the type of this field?  Please share a screenshot of the issue to help us better understand.

Here it is 

Rajesh77_0-1727691273450.png

 

You can use something like Update all/Update Selected form list view for this.

Update Selected/Update All Context Menu - ServiceNow Community

PS, do test it before doing it on Live instance.

-Anurag

Explore Update Jobs under Data Management in the left nav, or a Fix Script for a scripted approach.  Both will require you to be able to use some criteria to identify which servers/records to update.  Use the table that the discovery justification field is on - most likey cmdb_ci instead of an extended table like cmdb_ci_win_server.