Field status change
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09-27-2024 08:17 AM
Hi team
i have a filed called "No discovery justification" when i click on that i can see many options i want select one particular option called "classify undiscovered version" Since there are 1K+ servers its not possible to change it on form using edit,
Please suggest an easy method to do this task
Regards
Rajesh N
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09-27-2024 09:27 AM
What is the type of this field? Please share a screenshot of the issue to help us better understand.
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09-30-2024 03:15 AM
Here it is
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09-30-2024 03:30 AM
You can use something like Update all/Update Selected form list view for this.
Update Selected/Update All Context Menu - ServiceNow Community
PS, do test it before doing it on Live instance.
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09-30-2024 04:36 AM
Explore Update Jobs under Data Management in the left nav, or a Fix Script for a scripted approach. Both will require you to be able to use some criteria to identify which servers/records to update. Use the table that the discovery justification field is on - most likey cmdb_ci instead of an extended table like cmdb_ci_win_server.