How to create change template and add 3 -4 task to the CR when this template is applied to CR
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎01-12-2023 05:54 AM
How to create change template and add 3 -4 task to the CR when this template is applied to CR
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎01-12-2023 06:17 AM
Hi @Joshua Comeau ,
Using the templates in a module should be able to create multiple tasks as part of the change request. Please make sure you have linked the templates using Next Related Child Template and Next Related Template fields appropriately.
- Next Related Child Template: Use this for linking the parent template to the first child task template.
- Next Related Template: Use this for linking a child task template to the next one.
For example, lets say we need to create 3 change tasks as part of a change request. We can link them in the following way:
(Parent) Change Request template --> Next Related Child Template = change task template 1 (first child)
change task template 1 (first child) --> Next Related Template = change task template 2 (second child)
change task template 2 (second child) --> Next Related Template = change task template 3 (third child)
You can also work out this through the "Execution plan" functionality.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎01-12-2023 06:19 AM
Can you send a picture of this configured?
