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11-28-2024 01:54 AM
Our customer start their journey with Asset management. They creates Asset first based on which CIs get created.
If its CI, we have IRE in place.
But for Assets we dont have any such IRE concept right? How to control the identification and reconciliation when we deal with Assets?
Solved! Go to Solution.
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12-09-2024 08:43 AM
@Suggy Assets underneath use IRE for uniquely identify even assets. When asset creation is triggered, CI creation through IRE is triggered which ensure that if there is a CI already existing then asset creation fails.
If you are looking for full features of IRE, you can use IRE for non-cmdb tables but you need to ensure assets are created using IRE please refer to https://www.servicenow.com/docs/bundle/vancouver-servicenow-platform/page/product/configuration-mana...
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12-09-2024 11:24 PM
I guess you can call it number too.
Making it a unique value might be a good idea, if you are sure that numbers are not reused in time.
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12-09-2024 08:43 AM
@Suggy Assets underneath use IRE for uniquely identify even assets. When asset creation is triggered, CI creation through IRE is triggered which ensure that if there is a CI already existing then asset creation fails.
If you are looking for full features of IRE, you can use IRE for non-cmdb tables but you need to ensure assets are created using IRE please refer to https://www.servicenow.com/docs/bundle/vancouver-servicenow-platform/page/product/configuration-mana...
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12-10-2024 12:18 AM
@Sandeep90 Yes I saw the scripts, its passing the payload and calling IRE while creating CI. I guess this is an update in recent releases as I remember it was not there an on older release.
Thanks for your inputs @-O- and @Sandeep90 🙂