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Looking for real-time use cases of identification inclusion rule which you have implemented if any

Suggy
Giga Sage

Hello....

I am looking for a real time use case of using Identification inclusion rule, IF YOU have implemented in your projects.

 

THANKS in ADVANCE!!!

2 REPLIES 2

Sandeep90
ServiceNow Employee

@Suggy  A real world use case is you can mark a CI as retired by updating certain fields, example is set operational_status to Retired, in order to exclude these CIs from identification you can use the identification inclusion rules. 

Suggy
Giga Sage

Anyone?