Hi All, In CMDB relationship table (cmdb_rel_ci),I have total of 4 Million relationships for which parent is non-operational /retired or child is non-operation/retired .SO we want to clean this data with removing these stale/orphan relationships. Als...
Hi everyone, In my organization, we have multiple business units — and my team is the unsung hero supporting all the applications they rely on daily to keep things running smoothly. Right now, I’m managing a sprawling spreadsheet that tracks every ap...
I created a couple of dictionary entries for a table in our Dev environment and would like to delete them because the naming convention is incorrect, and I want to recreate them with the correct naming convention. I notice the user defined dictionary...
Hello Everyone,Hope you all are doing well!We have a requirement to replace the custom Business rule functionality that checks if a corresponding Network Adapter (NIC) and IP Address record already exist for the current Configuration Item (CI). If th...
All: Next year we are hoping to lead an implementation of SN Discovery to replace an existing 3rd party discovery tool. I've found a number of helpful resources on the Now Create page under SN Discovery but am curious if anyone has any resources from...
Hello All , I want to get all the variables in a RITM to send them in a file .The name of the variables and the content .Do you have an easy way to do that ?Thanks for your support
Our stakeholders from different teams would like to view valid CIs, For example: Each VM server is expected to have a server record and a VM record but for IPC we only use server records and that's what stakeholders and their team members are concer...
Is there a more detailed project plan to rebuild a CMDB (not a new one) in Now documentation? I've looked in create and they are very high level.
we started doing azure discovery, I have created azure Tenant ID and all other details to bring in subscriptions. Right now I am getting all subscriptions which are there under the Tenant ID. Question I have,1) I don't see any discovery schedule on T...
Is it possible to create a custom ID rule only for computers created by SCCM? We have a requirement from our customer to only use serial number as the unique identifier. As I dont think we would want to affect the out of box id rule for computer we w...
As part of my hands-on ServiceNow training, I implemented the CMDB Drift Detection Engine, focusing on improving the accuracy and integrity of Configuration Item (CI) data in a simulated enterprise environment.ObjectiveThe aim of the project was to e...
I have q requirement to add few fields which are coming from Intune database but OOB they are not mapped to computer table. ASK:I am looking to modify current robust transform to add extra fields which are coming from Intune data base and map them to...
HiIf RTE Entity Mapping with the same source and target entities exists, the conversion is not performed.In the capture below, there are two mappings that convert temporary entities to IP address entities.Is that correct?(Is Conditional is set to Tru...
Hi , I have a question about Robust import set transformer.I'd like to transform data using Robust import set transformer.I'd like to ultimately create the following data:1. CI Registration2. Network Adapter Registration(Set the CI registered in step...
Hi guysI am having a weird issue were my one identification rule is not working. The Identification rule is only set on name because there will be multiple data sources updating parts of the ci. The target table is set to a CMDB table extended from c...
