Hi All, One of my customers looking for Docker discovery in Linux devices. I have already shared the required user privileges, but they are asking us what Sudo commands will execute to fetch that information into the CMDB ServiceNow. Below link: I re...
In payload missing minimum set of input values for criterion (matching) attributes from identify rule for table [cmdb_ci_ip_router]. Add these input values in payload item '{"className":"cmdb_ci_ip_router","values":{"short_description":"VeloCloud VC_...
Hello, I am looking to create a report that shows the total amount of duplicate and orphaned CIs over time so that my client can see if the CMDB health is improving or declining. Normal reporting is not showing me the total over time, just when they...
hi, i want to create a rest message that will get an encrypted variable in the headers. how do i do it? (i cant create a new table and i cant display it in a script)
How does Credential storage valult work for cyberArk in discovery.?
I keep getting the following error when i search in the intelligent search under CMDB workspace: Oops! Something went wrong on our endSometimes this happens. Please try again a little bit later. Any idea why this is happening?
With the release of TNI in Washington I've been tasked with importing a number of Utility Poles into our CMDB.There doesn't appear to be a clear class these need to be homed under.From the given descriptions of each of the new classes the most approp...
Hi Team, I have a requirement to establish JDBC connection with either Postgres or Neo4j or Cassandra DB as a part of ETL in ServiceNow. Please advise if there is any connector available as OOTB in ServiceNow.
Hi All, We are unable to find identification rules for some class ex: are below, how to know like how these are getting discovered or updated ? and How to identify all CIs are correct or duplicates present?cmdb_ci_vcenter_host_groupcmdb_ci_vcenter_vm...
We have set up the service graph connector - SCCM integration to import comptuers, servers,network devices and disk information from SCCM.However, disks are frequently getting removed from SCCM due to reasons after which the same disk is not getting ...
Hi ServiceNow Community,Could anyone provide guidance on how to get started with CMDB? Additionally, I am on the lookout for any recommended materials, tutorials, or resources that can help me grasp CMDB fundamentals and best practices. Best Regards,...
Hello All, We are trying to give users with cmdb_read role access on the CMDB Health Dashboard "CMDB Dashboard - CMDB View", so that all the users with cmdb_read role can view the CMDB health scorecards. We tried the below, but no luck, could you ple...
Hello, We are importing our cloud CMDB from SG-Azure. We have an unexpected behavior when we :- declare an incident on one virtual machine- refresh impacted services- all Application Services of all resources from the subscription are shown (instead ...
Hello All, Since last couple of months we are unable to discovery Network Printer devices in CMDB. We checked with network team for any firewall issue, but they are unable to see any traffic from source to destination. Even if we checked in Credentia...
Hi community i have an issue after updating the instance to Washington , that few assets logs show that VMware probe is getting triggered even if it is not a cloud asset and if the asset is cloud and the vmware probe says unable to reach connection ...
