Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

CMDB forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Resolved! Duplicate CI task process

I continue to get new Duplicate CI tasks daily for records identified as duplicates that have been created over a year ago as well as updated a year ago.  I am curious if there is a limitation on the number of CIs that run against the duplication sca...

How to caregorise Appliances

Hello I am looking for guidance on how to classify appliances. All of my items are server appliances both physical and virtual, that cant be picked up by discovery.  We are currently using Utah version of ServiceNow and currently we dont see any ootb...

Nancy HP by Tera Contributor
  • 1527 Views
  • 6 replies
  • 0 helpfuls

Is software removed from configuration items

Hello all, We are using SAM Pro for our software.If software no longer exists on a server, is it removed from the CI's form?If it isn't removed, how do you know what software is still on that server and what software isn't?I'm looking at the related ...

Resolved! Form Configuration

I have created a custom field on server Class which is of choice type, I  have to add 150 values for this field.what is the best way to create multiple choice without doing manually.

sadhna by Tera Expert
  • 528 Views
  • 3 replies
  • 4 helpfuls

Resolved! Exclude a specific class from calculating the Staleness is not working

In cmdb health dashboard, I dont want Network adapter class to be considered for Staleness calculation.   So I created a Health inclusion rule, gave condition like 'IP address is ANYTHING' and did not consider the staleness metric     After creatin...

find_real_file.png find_real_file.png find_real_file.png
Suggy by Giga Sage
  • 1659 Views
  • 8 replies
  • 0 helpfuls

Is there a way to make CMDB discovery mandatory for servers

Has anyone engineered a solution where there is a mandatory policy to ensure servers are in the CMDB before they are allowed on the network or allow users to access their resources ? Scenario:  I would like to ensure that all servers are discovered a...

AVS Discovery

Currently I`m trying to discover a vCenter that has been migrated to AVS (Azure VMware Solution).I`m getting response on from port 443. Microsoft reject to open 9443 or 5480 ports. Is there any specific way to discovery the vCenter in Azure? 

Software Licenses

Does ServiceNow have any connectors for company vetted software to confirm expiration dates or renewal dates of software installed?

Most recent discovery - CMDD

Hi,   I have a question regarding "Most recent discovery", when I take the list of Windows servers and filter them out by most recent discovery as the last 90 days, we see more than 300 + servers filtered out and showing as "not discovered for years"...

PaulSylo by Tera Sage
  • 668 Views
  • 4 replies
  • 1 helpfuls

Data sync issue in Microsoft Intune and ServiceNow Integration

Hi,We have installed "Service Graph Connector for Microsoft Intune" plugin in our instance for getting the data from Intune to ServiceNow. While testing, we faced below issue.1- Once we get the software information in ServiceNow, After that if any up...

Mehak1 by Giga Expert
  • 1099 Views
  • 3 replies
  • 0 helpfuls