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Report on List of attributes populated by ITOM - Discovery

Su Tyagi
Tera Contributor

Hey,

is there an ootb dashboard or report where we can track attribute changes, such as Name, State, Object ID, etc., for VMI, Cloud Object Storage, and Cloud Database tables?

any help would be appreciated 

thanks

su

1 REPLY 1

Ashok Sasidhara
Tera Sage
Tera Sage

If your objective is to track for a few specific attributes on some specific CI classes, then you can enable audits only for the required tables and fields (avoid enabling for any other tables or fields for which you have no major business objectives to do so). Check the following URL for steps to do this.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0723730

 

If you also want to track the values that are coming from various data sources to populate various attributes in those CI classes (including proposed values which were not considered due to reconciliation rules), then you can use the CMDB 360 feature which is explained in the following URL:

https://docs.servicenow.com/bundle/washingtondc-servicenow-platform/page/product/configuration-manag...