servicenow cmdb health dashboard value showing .ank for some users

Tadz
Tera Guru
Tera Guru

Hi Everyone,

 

Does anyone encounter this issue?

servicenow cmdb health dashboard value showing ".ank" for some users?

 

Tadz_0-1750844401952.png

 

Already checked roles and preferences but no luck. And looks like the dashboard is configured in UI Builder.

 

Thanks,

Tads

6 REPLIES 6

Hi @Tadz 

That's actually surprising. Is there any code or validation in place on the country code field? For now, I would suggest logging a ServiceNow support case — the team will guide you further."

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Dr. Atul G. - Learn N Grow Together
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pavani_paluri
Giga Guru

Hi Tadz,

 

If its happening for some users, could you please check whats their language, Is it different from English. If so, for testing purpose, please change their language to English, clear cache and check the dashboard again.

 

Mark it helpful if this helps you to understand. Accept solution if this give you the answer you're looking for
Kind Regards,
Pavani P